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“Good hotel whilst in the area for business”

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Holiday Inn Portsmouth
Ranked #23 of 38 Hotels in Portsmouth
Bristol, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good hotel whilst in the area for business”
Reviewed 1 June 2014

I have been to this hotel on a few occasions whilst in the city for business trips. It is a good hotel with a good location. I found the room very small even though I was upgraded to an executive room and was a single occupant.

The view was quite nice from some of the rooms but this was a little hit and miss. The restaurant and gym/pool were good and what you would expect from a holiday inn.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mr_mojo_risenuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cormac O, General Manager at Holiday Inn Portsmouth, responded to this review, 4 June 2014
Many thanks for taking the time to review our hotel. I am glad you found most aspects of your stay to your satisfaction especially the location, the restaurant and the pool area.
We hope to have the opportunity to welcome you back in the future.
Kind regards
Cormac, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (204)
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English first
Portsmouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 May 2014

We hired 3 conference rooms at the holiday inn for 4 days in May. The rooms were perfect for what we needed. At times the staff at the main reception were slightly abrupt and a bit huffy when we asked for assistant. However Mark, who seemed to be in charge of the conference rooms couldn't have been more attentive if he tried. He really went the extra mile to make sure we had everything we needed. His customer service is of the highest standard. He was always happy and extremely willing to help. Mark said he has been working at the holiday inn for over 30 years, he is still so enthusiastic and I hope he gets the recognition he deserves. Thank you Mark!

  • Stayed May 2014
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CorbJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cormac O, General Manager at Holiday Inn Portsmouth, responded to this review, 4 June 2014
I was very happy to note that your conference went well and will certainly pass on your comments rearding the excellent service from Mark. Mark has worked at this hotel for 38 years and is a great asset to the hotel. I am sorry that you did not find our reception staff as helpful, this is unusual and I will certainly take up the matter with the department manager.
Thank you very much for taking the time to give us this excellent review.
Kind regards, Cormac, General Manager
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London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2014

We stayed at Holiday Inn Hotel for 3 days. The hotel is very clean and all the staff are very accomodating. The plus side they got a swimming pool with spa and a gym. We are a group of 11 and we stay are rm 106 to 108 from Good friday till Easter Monday. The place is highly Recommendable and good value for money and we had a good breakfast. We are looking forward to stay there again..

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stigs07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cormac O, General Manager at Holiday Inn Portsmouth, responded to this review, 4 June 2014
Thank you so much for giving us this fabulous review, I am so pleased to reaqd your visit was ideal for you and the rest of your group. I also truly appreciate your note that you will be back, we could not ask for a greater compliment. Thank you and we look forward to seeing you again soon.
Kind regards, Cormac, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lydd, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 May 2014

My wife & I stayed at this hotel for one night on 4 May 2014. We found the staff very welcoming on arrival. The room was very pleasant with lovely views over the Solent. The hotel is well situated for a walk to Gunwharf Quays. We liked the hotel very much and whilst we didn't eat there would definitely stay again.

Room Tip: Rooms overlooking the Solent have a lovely view
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cormac O, General Manager at Holiday Inn Portsmouth, responded to this review, 30 May 2014
Many thanks for taking the time to give us this great review. I am so pleased that you found our staff to be welcoming and that you enjoyed the views over the Solent from your bedroom. We are indeed lucky to be placed in such a great location.
We hope to welcome you back again soon.
Kind regards
Cormac O'Keefe
General Manager
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London, United Kingdom
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 28 May 2014

Stayed mid week for business. I think as far as business type hotels go this one is OK. I didn't have dinner there as the quay is a ten minute walk away, but had breakfast, which was OK. Only thing I would note is the annoying off-putting music as you walk into the place is blaring outside, and it's weird and annoying! Never seen this at Holiday Inn before, and I can't understand why they have it.

But on the plus side the people at the front desk are friendly adn helpful.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mad_Madam_Nim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cormac O, General Manager at Holiday Inn Portsmouth, responded to this review, 30 May 2014
Thank you very much for taking the time to review your stay. I am pleased that you found our reception staff friendly and helpful and that most other aspects of your stay were acceptable to you. Regarding the music, I will check with my maintenance team to ensure that the volume of this is not too loud, thank you for bringing it to our attention and again, thank you for your review.

Kind regards
Cormac O'Keefe
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 May 2014

we went here for a naval reunion, the hotel is lovely, it has a really nice eating area, bar area and a lovely swimming pool, when I go back to Portsmouth again will definitely stay here. there were a few of us and all said how nice it was.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kefaloskid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cormac O, General Manager at Holiday Inn Portsmouth, responded to this review, 28 May 2014
Thank you so much for your fabulous review . We are so pleased to note that you intend to stay with us again when you come back to Portsmouth and also happy that your friends enjoyed the hotel too. Thank you again and we look forward to welcoming you back.
Kind regards, Cormac, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 May 2014

Other reviewers have got it right, We stayed only because of its position,Paid for an upgrade of £18 per night on top floor The air conditioning did not work [ our car air con would be more effective] The Holiday Inn illuminated sign on the main roof light our room up like Christmas through the window, we ended up pulling the heavy curtains cutting off the fresh air from the window , We did report the problem to reception but there was no improvement,Not impressed by the dineing experiance, Overall we felt theHoliday Inn was very expensive certanly not to be repeated
SHOULD HAVE PAID MORE ATENTION TO OTHER REVIEWS

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank madderdooee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cormac O, General Manager at Holiday Inn Portsmouth, responded to this review, 28 May 2014
Thank you for taking the time to express your thoughts and concerns. I am sorry that we did not live up to your expectations on this occasion but please be assured that your comments have been noted and will be used to monitor and improve the quality of services we offer to our guests in the future.
Thank you again for your review.
Kind regards, Cormac, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Portsmouth

Property: Holiday Inn Portsmouth
Address: Pembroke Road, Portsmouth PO1 2TA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 38 Hotels in Portsmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 166
Official Description (provided by the hotel):
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn

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