Even though the hotel advertises leisure facilities, the temporary shut down of the pool, sauna and steam were not advertised on the website. We only found out when we got there as we asked about the opening hours. It sounded as if they were trying to hide this information from the customers.
We said we were not happy about it, as these facilities were one of the main reasons why we had booked this hotel. We were not offered compensation at all, not even free internet, when we said we were leaving. They prefered to lose 2 nights occupancy instead.
We will not book with them again...
- Official Description (provided by the hotel):
- Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Portsmouth Hotel Portsmouth
- Portsmouth Holiday Inn