I had made a mistake with my booking and reserved a double - the receptionist cheerfully moved us to a twin. The room, though fairly small, was clean and well presented. Our only quibble was that there was only one dining type chair provided, so the only place to sit was on the beds. On the Saturday, my wife was having a lay down in the afternoon when housekeeping came to clean. When we went out, I told reception and the room was cleaned with no problem.
We went out on both evenings so I have no idea what the restaurant was like. A look into the pool showed lots of children having a whale of a time. There were a lot of children in the hotel (it being the first day of the summer holidays), and they were full up, but once in our room we did not hear them at all.
So far so good. Then came breakfast. This was, like the proverbial curate's egg, good in parts: The coffee and orange juice were excellent; the croissants very good, and the fresh fruit and yoghurt selection first class. What let them down was the cooked breakfast: cold plates, overcooked bacon (which I did not try), burned and tasteless sausages, and poor scrambled egg. By contrast the restaurant staff were first class.
I suggest that the management should look for, and promote, local produce. Hampshire can provide all they need in a very much higher quality than the food on offer. Then they need to cook and present it properly.
All in all, we enjoyed or two nights at this hotel, and we will probably return in the hope that they improve the breakfast.
I should also give the reception staff a mention - apart from my minor problems, I saw them deal calmly, cheerfully and efficiently with some other guests who seemed to me were quite unnecessarily rude and demanding.
- Official Description (provided by the hotel):
- Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more less
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- Also Known As:
- Holiday Inn Portsmouth Hotel Portsmouth
- Portsmouth Holiday Inn