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“An Adequate Place To Stay”

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Holiday Inn Portsmouth
Ranked #22 of 38 Hotels in Portsmouth
London, United Kingdom
Level Contributor
245 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
“An Adequate Place To Stay”
4 of 5 bubbles Reviewed 19 August 2014 via mobile

There is nothing wrong with this hotel but nothing particularly special about it either. The rooms are fine if a bit on the small side with a small but modern bathroom. Breakfast was reasonably good.

The parking area is too small for the hotel and on street parking is expensive. I was going to go out in my car but realised that if I did I would not be able to park on my return.

I would stay here again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pawl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review, 20 August 2014
Dear Pawl,

Thank you for taking the time to review your recent stay at the Holiday Inn Portsmouth.

We are delighted that you enjoyed your stay, and thank you for your comments. Our available onsite parking is limited by the boundaries of the property the hotel is situated, however, we do provide complimentary parking permits for the public parking around the hotel.

We look forward to welcoming you back to the Holiday Inn Portsmouth soon, and thank you again for your review.

With kind regards,

Mags
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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941 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (204)
Date | Rating
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English first
London, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

We stayed here for 1 night. Everything was very good, staff were all helpful, friendly and attentive. Our room was clean and comfortable. We had dinner in the restaurant and our waitress arranged for usd to have a meal from the bar menu which wasn't on restaurant menu, which was nice. The hotel was quiet in the night. Breakfast is buffet style and very good. Would use the hotel again.

  • Stayed August 2014, travelled as a couple
    • Location
    • Service
Helpful?
Thank Theresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review, 19 August 2014
Dear Theresa S,

Thank you for taking the time to review your recent stay with the Holiday Inn Portsmouth.

We are delighted that you enjoyed your stay with us, in particular that the restaurant staff went the extra mile with your meal to ensure your satisfaction.

We look forward to welcoming you back soon, and thank you again for your review.

With kind regards,

Mags
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

Just returned from a very enjoyable family weekend break; hotel is near the Gunwharf for the Spinnaker and other attractions. Ideally situated for ferry and especially hovercraft boarding. Rooms are fine, pool is excellent and staff very friendly. Breakfast could be slightly better organised as most people are looking to eat at around the same time but otherwise everything was fine and will definitely return

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank IanWr2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review, 19 August 2014
Dear IanWr2014,

Thank you for taking the time to review you recent stay at the Holiday Inn Portsmouth on TripAdvisor.

We are delighted that you enjoyed your stay with us, and in particular that you found the location so well suited to your needs. I will also make a point of passing on your kind comment about the staff, as they really appreciate the feedback.

I have passed on you feedback regarding breakfast to our Food and Beverage Manager to action, as I was disappointed to read that breakfast did not quite live up to your expectations.

We do hope to see you again soon, and thank you for your kind review.

With kind regards,

Mags
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 15 August 2014

Stayed at the Holiday Inn Portsmouth during August for 1 night with my wife and 2 daughters (6+16yr old girls). Location is fine for most of the Portsmouth sights with GunWharf Quays being only a 15 minute walk away along the old historic battlements and around the marina.
Car Parking is tight on space but wasn't a problem on this trip. Checking in, reception and lounge areas all good quality fixtures and fittings with an in house Starbucks machine which was good.
Staff are friendly and efficient and
Main disappointment are the rooms which are definitely tired, some furniture threadbare and the camp beds for children are not really suitable. Family rooms should have permanent beds for 4 people, not a double bed and camp beds wheeled in as necessary. Positive is that the rooms are spacious.
Breakfast had a good selection and replenished frequently. Clearly its more a business hotel than family hotel looking at the people at breakfast.
So overall its ok, slightly over priced on accommodation and food/drink when compared to Premier Inns for which the gap in standards is also almost non existent these days. This Holiday Inn needs to have rooms refurbished in order to rise above the budget hotels.

Room Tip: Beware family rooms only have non permanent cap beds wheeled in for children
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Jason_Warren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review, 16 August 2014
Dear Jason_Warren,

Thank you for taking the time to review your recent stay at the Holiday Inn Portsmouth.

We are busy with an in-house maintenance and touch-up program throughout the hotel, however, this is not progressing as fast as we may have liked as the hotel is very busy over the summer holidays. I will certainly add your comments to our tracker so that the team can action it as a priority.

I was pleased to read that you found the staff friendly and efficient, and will make sure I pass your kind comments on to them.

We do tend to have a high volume of guests staying with us for business, however, we have significant numbers of leisure guests staying as well, which makes for quite a nice mix of guests.

Thank you again for your review, and we do hope to welcome you back to the Holiday Inn Portsmouth soon.

With kind regards,

Mags
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 August 2014

Just 1 overnight stop but very memorable due to the lovely staff! Easy going but professional staff in all areas, especially reception on check in and in the pool area, Had a lovely, relaxing swim ( no fuss with towels etc) and the children's area in reception is an amazing idea. Most of all the table with comics, treats and coffee in the morning for a charitable donation was fantastic and made the early morning trip to ferry a breeze! Thanks

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Lucyrowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review, 16 August 2014
Dear Lucyrowe,

Thank you for writing such a lovely review after your recent visit to us.

We are delighted that you enjoyed your stay with us, and in particular that the Residents' Treat Table made your trip to the ferry so much more enjoyable - it's proving very popular with all our guests, especially the younger ones!

I will also make sure to pass on all your kind comments to the team, as comments like yours prove what an important part they play in our guests' stays.

We look forward to welcoming you back to the Holiday Inn Portsmouth very soon, and thank you for taking the time to review your stay.

With kind regards,

Mags
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cramlington, England, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 14 August 2014 via mobile

The location is excellent for exploring Old Portsmouth and the historical sites near Gunwharf Quays. The hotel itself was fine but parking can be an issue and how hard would it be to include biscuits on the tray? I would stay here again though

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review, 15 August 2014
Dear Wendy R,

Thank you for taking the time to review your recent stay at the Holiday Inn Portsmouth.

The boundaries of the property the hotel is situated on does limit the number of parking spaces we have available,k however, we are always more than happy to issue complimentary parking permits for the public parking around the hotel.

We look forward to welcoming you back to the hotel again soon, and thank you for your review.

With kind regards,

Mags
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
249 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

I found a very good deal on the internet and booked the hotel for one night while I was in Portsmouth for business.

The hotel is very nicely positioned close to the front at Southsea and is in a quiet convenient location. The staff were very pleasant and welcoming and I had a very comfortable stay. There is a nice swimming pool and sauna which I managed to spend some leisure time in. I had dinner there which was reasonable though not stunning.

I f you know and like Holiday Inns like I do then you know what to expect and won't be disappointed. The rack rate is far too high so I recommend you look for a good deal on the internet.

I can recommend this hotel ... Gold Elite member

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank nsojer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel A, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review, 12 August 2014
Dear nsojer,

Thank you for your kind review on TripAdviser and your continued loyalty as a Gold Elite member..

We are delighted that you enjoyed your stay with us, and in particular that you managed to make use of the leisure facilities whilst you were with us.

Thank you again for taking the time in writing your review, and we look forward to welcoming you back to the Holiday Inn Portsmouth soon.

With kind regards,

Mags
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Portsmouth

Property: Holiday Inn Portsmouth
Address: Pembroke Road, Portsmouth PO1 2TA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 38 Hotels in Portsmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 166
Official Description (provided by the hotel):
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn

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