The overall hotel is nice and the staff helpful and has a good range of facilities. However we did experience a couple of issues. Booked a family room for 2 adults and 2 young children which when we arrived at 4 pm didn't have the children's bed made-up. Asked reception, who assured us it would be done by 6 ( the guy wrote it down). At 6.45 still not done, reception promised to call housekeeping who did turn up 10 minutes later to make up the sofa bed. Unfortunately the sofa bed unfolded into 2 single beds with a 5 to 6 inch gap between the open frames. My youngest promptly fell down the gap got stuck, and banged his arm on the exposed metal frame. When we told the front desk they noted the issue and said it would be raised as a safety concern.
Breakfast was chaotic, lots of waiting around for plates and food, although good choice when it was there.
- Official Description (provided by the hotel):
- Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Portsmouth Hotel Portsmouth
- Portsmouth Holiday Inn