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“Great location”

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Holiday Inn Express Portsmouth - Gunwharf Quays
Ranked #22 of 38 Hotels in Portsmouth
Bewdley, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location”
Reviewed 2 February 2014

Just returned from a two night stay at holiday inn express Portsmouth, really great location, everything we needed and wanted to see within easy walking distance, really helpful staff, especially the guy on the desk, room was clean and tidy, would defiantly return

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flossie2911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review, 18 February 2014
Thank you for taking the tiem to write a review on your recent stay at the hotel. As you say we have a great location being on Gunwharf Quays which has over 90 retail outlets and 30 different bars and restaurants. It is greaty to hear you found all our staff were helpful and friendly and i will certainly pass your feedback onto the team here at the hotel.
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1,223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
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English first
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 January 2014 via mobile

Nice hotel stay at if you want to be close to the shopping & restaurant for Gunwharth Quays staff very helpful room we had was clean and tidy and nice views would defiantly stay here again We did not bother with breakfast as we used the coast to Coast restaurant two for £10:00 great value.

Stayed January 2014, travelled as a couple
Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review, 28 January 2014
Thank you for taking the time to write a review. I am glad you found the staff very helpful. I will pass your comments on to the housekeeping department in regards to the nice clean room. We do have a great location being so close to Gunwharf Quays which has over 90 different retail outlets and 30 different bars and restaurants. Once again thank you for taking the time to write a review.
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Torbay, NL
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 January 2014

This was a great surprise. I wasn't sure at first of the idea of a hotel in a shopping mall. But this isn't you typical mall. Rather it is a converted dry dock facility complete with stores, restaurants, pubs, historical artifacts and kids amusements and condos.
The hotel is on the 2nd floor and up, accessible via elevator and stairs. The main entrance is a bit obscure since it is from the back parking lot way (outside) rather than the courtyard, but there is a pass through to the courtyard. It is modern, clean and well located. A hot English breakfast is complementary and wasn't too bad (thought the sausages I think had a bit more bread than meat :-( ) We stayed for 5 days; it was quite busy on the weekend but you could still get food and table.
The room was comfortable with a nice view of the quay court yard. We did find that the sound of people in the corridor tended to carry into the room a bit (poor insulation) and that might explain the quite sign at the end of the corridor. We didn't notice much sound from adjoining rooms. The room power is that door card activated type which was a bit finicky to get on, insert card, remove reinsert, flip light switch,curse repeat, ok now it works...maybe it was just our room, I didn't bother to ask ..once I got the hang of it.. just some thing remember if you want to leave something on to charge there is no power when you are out unless you leave a door card in the slot..
The location is right next to Jamie's Italian Restaurant and a bunch more. There is a Tesco Express mini market next door as well, plus about a 10 minute walk to the Historical ships (Victory, Warrior, Mary Rose) and just a little less to the train station.

We'll definitely stay there again since we found Portsmouth to be something quite special and will return.

Room Tip: Rooms overlooking the courtyard of the Quay are the best to see what is on the go. Also less chance...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavSen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review, 18 February 2014
Thank you for taking the time to write a review. As you say our location is right on Gunwharf Quays with 90 retail outlets and 30 different bars and restaurants. The hotel is only a short walk to the historic dockard where or the seafront where there is a fun fair and amusements for all to enjoy. Our free breakfast is a continental breakfast with hot favourites and like you have mentioned it can be busy during certain periods, especially at weekends. All our rooms have energy saving boxes in them where you have to put your card in to activate the power in the room. I am sorry you had a problem with the one in your particular room during this visit. we do have please be quiet signs at the beginning of each corridor to try and prevent guests from making alot of noise on there way in late at night and disturbing other guests. Once again Thank you for taking the time to write a review.
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wiltshire
1 review
Reviewed 20 January 2014

Stayed here for 2 nights on business. Check In was fast and friendly!!
Room was a good size and spotlessy clean with a decent sized tv and a powerful shower. Breakfast was good with a decent choice, no restaurant in the hotel but plenty nearby. Located about a minute from Gunwharf Outlet and a Tesco Express right next door!!

Conveniently situated and extremely pleasant!! Next time I'm in Portsmouth I will be staying again without a doubt, excellent value!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happy_Campers74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review, 24 January 2014
Thank you for taking the time to write a review. It is good to hear your check in experience went well and you room was ok for you. As you say we do not have a restaurant for evening meals but Gunwharf Quays has over 30 different bars and restaurants for you to choose from. Thank you again for taking the time to write a review and we look forward to welcoming you back to the hotel in the future.
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uk
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 January 2014

The hotel was perfect for our requirements. A short walk from the railway station and bang in the middle of the shopping centre. Room was comfortable and clean, all staff we met were very friendly and helpful, especially the girls at breakfast time. Incidentally the breakfast was very good, much better than we were expecting. We will be staying here again! Thank you.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evening_lilac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review, 20 January 2014
Thank you for taking the time to write a review of your recent stay. As you say our location is great for anyone wanting to shop in Gunwharf Quays which has 90 different retail outlets. I am glad your room was comfortable and clean for you and I will pass on your comments to the housekeeping team. It is great to hear that you found all the staff at the hotel friendly and helpful. I will pass your comments on to all the team at the hotel especially to the breakfast girls you have mentioned. We look forward to welcoming you back to the hotel soon. Once again thank you for posting a review.
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Southampton
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 January 2014

My wife & I stayed in this hotel on a Saturday night, room 103. The check in was fine, nice informative receptionist clean public areas & the rooms are well equipped . So all in all a very good stay. Apart from the smell in the room. The best way to describe it is , it was if the extraction fan from a burger bar was connected the air conditioning unit & pumped all its vapor into our room.. This is ok when you first get back from indulging a few beers but after a while it repulrd you. They really need to sort this problem ASAP

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pixieboots11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review, 19 January 2014
Thank you for taking the time to review your recent stay with us. Thank you for bringing the odour in the room to my attention, I will get the housekeeping and maintenance team to look into this. I am glad your check in was good. I will pass your positive feedback regarding the public areas back to our housekeeping team. Its great to hear overall you had a good stay. Once again thank you for taking the time to post a review.
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Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 January 2014 via mobile

This hotel is within a great location of Gunwharf Quays - outlet designer shops all around and many restaurants to choose from. We ate at Blanc across from this Holiday Inn which was very reasonably priced and nice food.
We parked in the main Gunwharf parking walked to the hotel which is 5 mins away and handed our parking ticket to the receptionist on arrival who 'swiped' it, so we had 24hr free parking.
Hotel is value for money with everything you need, a few areas need improving (mould spots in shower area,hallway carpet lifting,iron burn by bed,hard pillows with no guts,lumpy mattress- however these things are minor and didn't affect our stay) We stayed in room 316 overlooking the shops - temp. of room was easily adjustable thankfully as it was set to 26C!! It took a while to cool down with the help of an open window, free wifi was fast, breakfast was Ok, friendly staff, slept very well even if the pillows were gut free and the mattress like pebbles! would come back here.

Stayed January 2014, travelled as a couple
Helpful?
Thank Wilby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun P, Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review, 23 January 2014
Thank you for taking the time to write a review. I am pleased you found our hotel value for money. I have passed on your comments to our housekeeping regarding the mould etc and I will have them look into this. It is good to hear you found the staff friendly. Thank you again for taking the time to write a review and I will pass on your comments to the team here.
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Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Property: Holiday Inn Express Portsmouth - Gunwharf Quays
Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #22 of 38 Hotels in Portsmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth

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