We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It doesn't take that long!”
Review of Spice Village

Spice Village
Ranked #532 of 738 Restaurants in Portsmouth
Cuisines: Indian
Dining options: Breakfast, After-hours, Delivery, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Reviewed 1 September 2018

Ok, the food isn't bad but the arrogance and lack of customer emphathy is shocking! Two basic ingredients make up all curries. Curry sauce and garam masala. If enough is prepared in advanced, a curry takes minutes to make. Either the chefs are not managed properly or they are lazy. Either way it should not take that long to serve a curry. The front of house service lacks management and direction and that is very apparent if you observe. Simply put, it is chaotic. All the staff are bothered about is making money, they don't care about the customers night out. If you want a curry that is just as good, try the Balti House Take Away near by in the estate and save yourself an evening of waiting around.

Thank Dustrul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (414)
Traveller rating
Traveller type
Time of year
Language

10 - 14 of 414 reviews

Reviewed 18 August 2018

Great food. Subtle authentic spices. Ordered take-away and it was ready to go a minute after I arrived. Place was packed out - so busy! Timings given are much better and I was actually welcomed at reception and advised about how long for the food - this is much better than in the past when their kids were on reception! The food is cooked to order so you will have to wait for it (30 - 40 mins), otherwise go elsewhere for food already cooked on a conveyer belt. 10/10

    • Value
    • Service
    • Food
Thank Mepart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2018 via mobile

Such a lovely restaurant, both the food and staff are lovely, though the only thing that lets this restaurant down is how long you have to wait for your food, whether it is takeaway or site down.
Even with sit downs, the drink orders take a long time, as do the time it takes to pay your bill! Least of you had a drink it would help take your time of waiting times for food.

When placing an order and are told 45 mins you know it will be no earlier than an hour at the very least, though waiting times are getting longer and longer! 45 mins is now turning into two hours, which is a mood killer when you are entertaining friends at home or enjoying a night out. It’s a shame the owner does not look at ways of reducing this.

Possible suggestions: maybe start taking orders during the day with specified pick up times for the night time to help reduce the evening rush? Expand kitchen, more chefs another restaurant with a bar?

Something needs to be done before a new and better restaurant opens or the locals patience wears out. Hence average, otherwise would be excellent stars!!!!

Other than waiting far too long it is an amazing restaurant!

2  Thank 92kkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2018 via mobile

This is by far the best Indian Fare they you can have

The food is always consistently excellent, drinks arrive quickly, food takes longer, so just relax and enjoy some of the best Indian cuisine around.

Top marks

Thank R G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2018

Visited this Indian restaurant with my wife, son and his girlfriend on a Friday night,everything was first class, the starters the main meals fantastic and the waiters and waitresses were very very efficient,would not have any problem recommending this Indian restaurant fantastic.

Thank Horrie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Spice Village also viewed

Emsworth, Hampshire
Portsmouth, Hampshire
 
Portsmouth, Hampshire
 
Portsmouth, Hampshire
Portsmouth, Hampshire
 

Been to Spice Village? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing