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“Employ more trained staff!!!!!!”
Review of Spice Village

Spice Village
Ranked #531 of 738 Restaurants in Portsmouth
Cuisines: Indian
Dining options: Breakfast, After-hours, Delivery, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Reviewed 30 September 2018

Having been to this restaurant several times,i would have thought they would have sorted out their (teething problems).Had booked a table for 7.30 we arrived just before,they had taken our drink order,and then we waited and waited and waited.40 minutes later we were served our drinks.Then the food was ordered,again we waited and waited and waited. 9.40 we were served our food. The service is diabolical!!! Will not be returning!!!

    • Value
    • Service
    • Food
Thank sally w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 414 reviews

Reviewed 29 September 2018 via mobile

Shocking wait for food!!
Table booked for 7 and food wasn’t with us at 20:45!
Drinks took way too long to get to us.
Never going back there.

Thank Bobby A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2018

Came here for an early dinner just after opening time. I am glad we came early as it did get very busy, especially with people coming in for take-aways and they seemed to be waiting a while. I have also since read the reviews that say how long people have waited for food.
Luckily we did not have to wait that long and what we had was delicious.
The poppadoms are lovely and fresh but I think they are too expensive.
The staff members are nice but you can see they are very busy so they definitely need to get some more staff, It did take a while for someone to take our main order and then we waited a while for the bill!
Go early to avoid the crowds!

    • Value
    • Service
    • Food
Thank RachaelKnott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

Ordered online, turned up at our designated time slot to pick up. Had to wait over an hour for my order, which was wrong and had to be redone. Just happened to meet friends who were eating in the restaurant, they had just waited nearly two hours for their food. I would not recommend this restaurant for eating in or takeaway!

Thank Philip J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2018

Ok, the food isn't bad but the arrogance and lack of customer emphathy is shocking! Two basic ingredients make up all curries. Curry sauce and garam masala. If enough is prepared in advanced, a curry takes minutes to make. Either the chefs are not managed properly or they are lazy. Either way it should not take that long to serve a curry. The front of house service lacks management and direction and that is very apparent if you observe. Simply put, it is chaotic. All the staff are bothered about is making money, they don't care about the customers night out. If you want a curry that is just as good, try the Balti House Take Away near by in the estate and save yourself an evening of waiting around.

Thank Dustrul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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