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Florence Gardens Boutique Hotel and Restaurant
Ranked #5 of 38 Hotels in Portsmouth
Certificate of Excellence
1 review
“R Ayres”
5 of 5 bubbles Reviewed 9 February 2014 via mobile

I stayed here whilst on business. This hotel is really accommodating and fulfilled all your needs, next time it come to Portsmouth I will be using this hotel again nick and Kev were always at hand to help and nothing was too much trouble!! Food is excellent and the rooms are spacious well worth the price paid!

Stayed February 2014, travelled on business
Helpful?
Thank Russ A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 28 February 2014
Thank you for your review, we like being able to give business guests something a little special and different for their time away from home.

We do hope you will return to us

Best wishes

The Mercer Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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213 reviews from our community

Traveller rating
    177
    25
    11
    0
    0
See reviews for
21
132
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
Whitley Bay
2 reviews
5 of 5 bubbles Reviewed 3 February 2014

It was my sons wedding and all the family stayed...it was the perfect location...all the family and friends could stay together...it was like having a house party...over a weekend...the food was exceptional not just at the reception but breakfast and even room service...the rooms were delightful...clean, comfortable, with large bath sheet towels and great showers in modern bathrooms...but good as the hotel was, the staff made the experience even more special...they all were warm, friendly, very welcoming, and could not be more helpful,in fact they all went the extra mile when it came to customer service.

Room Tip: Just explain what you need and the staff will deliver.
See more room tips
  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lesley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 28 February 2014
Thank you for your review, it was a pleasure to have you stay for your son's wedding, I'm so glad staff went the extra mile for you.

Kind regards

All at The Mercer Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

Number 5 was the venue for our Wedding reception and we couldn't have been happier. The team worked tirelessly to finish the hotel on time as we were their first guests! They worked hard to ensure that every aspect of the day was perfect, to which they excelled all of our expectations.
The quality of service was impecable with the staff being incredibly attentive. The food at the meal was amazing and beautifully presented. The pace at which it was served perfect. We used the entire hotel for the evening which allowed us to have a truly enjoyable a relaxed evening.
All of our guests stayed in either Number 5 or Florence House Hotel (right next door) and were impressed with the attentive, staff, quality of the rooms and food.
We stayed in the superior room for the night on the top floor but I would say that any room in this hotel is luxurious and you would not be disappointed.
Of particular note Daniel (owner), Ellie (Reservations Manager) and Mary (hotel manager) were fantastic and did everything they could to make our day really special and our guests stay in their hotel relaxing.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rachel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 28 February 2014
Dear Rachel and Craig

Thank you so much for your review. It was a pleasure to host your wedding and great to have you staying as our very first guests.

We are pleased you felt well looked after and trust you will come back and visit us again.

Best wishes

All at The Mercer Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgium
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

Nice welcome on arrival. The room was spacious and nicely furnished. Very comfortable bed. And a great en-suite bathroom with walk-in rain shower. Very quick service when we called reception. And the food served was out-of-this-world - top class!

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jcjcjc121212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 28 February 2014
Thank you so much for your comments about our hotel and restaurant, we are thrilled you enjoyed the stay and hope you will return to us soon.

Kind regards

All at The Mercer Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Florence Gardens Boutique Hotel and Restaurant

Property: Florence Gardens Boutique Hotel and Restaurant
Address: 4 Malvern Road | Southsea, Portsmouth PO5 2NA, England (Formerly Number Five Boutique Hotel and Restaurant)
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #5 of 38 Hotels in Portsmouth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Florence Gardens Boutique Hotel and Restaurant 4*
Number of rooms: 6
Official Description (provided by the hotel):
Florence Gardens Boutique Hotel and Restaurant offers elegant accommodation 2 minutes from the beach. This stylish property in Southsea features individually designed rooms with free parking and Wi-Fi. The hotel has an A La Carte restaurant just opposite called The Kitchen Southsea and a Boutique Pub The Florence Arms also serving fine pub food cask ale, craft beer and cocktails. ... more   less 
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