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“Perfect birthday surprise” 5 of 5 bubbles
Review of Florence Gardens Boutique Hotel and Restaurant

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Florence Gardens Boutique Hotel and Restaurant
Ranked #7 of 38 Hotels in Portsmouth
Certificate of Excellence
Fareham
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect birthday surprise”
5 of 5 bubbles Reviewed 9 August 2014 via mobile

My boyfriend treated us to a night in this beautiful hotel for my birthday. He had visited prior to booking and received a fantastic service and was shown around all the rooms so he could pick the one he wanted. On arrival a glass of champagne was brought up to our room which was very special. The staff were fantastic, the room as spotless and the location perfect for a short taxi journey into Gunwharf Quays for dinner. We also enjoyed breakfast in bed which was delivered to our room exactly at the time we requested it for. Perfect stay and made my birthday very special. I would definitely recommend. Thank you to the wonderful staff.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank Ke11a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

Traveller rating
    177
    25
    11
    0
    0
See reviews for
21
132
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
Worcester, United Kingdom
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Stayed overnight for our sons graduation, wished we had booked a second night if only to have had time to have dinner in The Kitchen, extremely comfortable and stylish and a good hearty breakfast was served to set you up for the rest of the day.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bowkie54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 30 July 2014
Thank you for your review of Florence Gardens Boutique Hotel and Restaurant, it is always lovely to hear when a guest has enjoyed their stay. We would be delighted to accommodate you again so you can try our restaurant The Kitchen- which we receive a lot of compliments about. We also welcome non- residents of the hotel to dine at the restaurant too. Thank you for the review, we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

Stayed two nights whilst visiting Portsmouth dockyard museums. The hotel is idealy situated being very close to the bus route into Gun Wharfe and naval museums also close to Southsea sea front. We were warmly welcomed on arrival and our case taken to our room (No. 2). The room was large and tastefully decorated ,bathroom good size, everywhere very clean. We did not have evening meals but the breakfasts were excellent with good choice. All of the staff were very friendly and helpful. Have stayed at other hotels nearby in the past but this must surely be one of the best in the Portsmouth area. We would highly recommend this hotel to anyone.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank RaymondY827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 23 July 2014
Thank you for your review. We are very lucky here that we are in a quiet location yet close to all the local attractions and bus routes. We are pleased you were able to explore Portsmouth and thank you for recommending our hotel this is a huge compliment. We hope you will return to our hotel in the future and try our restaurant!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

Stayed only one night this time but, although the accommodation and dining facilities have been enlarged and enhanced, the welcome, comfort and service are still excellent. We were treated like old friends - but the service is far better than one gets from most friends! We ate one evening in the garden on their 'lighter', garden menu and the salads were excellent and plentiful. An excellent room ensured a good night's sleep and breakfast is as good as ever. We shall be back!

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank chiltern1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 23 July 2014
It’s wonderful to hear that you have enjoyed your stay and thank you for leaving a review. We receive a lot of compliments about our restaurant and we are very proud of our chefs! We always aim to provide our guests with a high level of service so we are delighted you found the service “excellent”. We look forward to welcoming you back to our hotel and thank you again for the kind review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 13 July 2014

Just returned from a three nights stay in the Florence Garden Hotel. We found all the staff extremely helpful and very friendly. We ate one evening in the restaurant and would say that the standard of our food was up with the best. Breakfast was plentiful with a wide choice and you only had to ask and they would prepare your request. It was nice to be able to relax over an early evening drink in the bar after a busy day around Southsea. Our room was spacious and very clean. Looking forward to returning.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 23 July 2014
Thank you for leaving us a review, we are thrilled to hear that you enjoyed your stay. Thank you for choosing to dine in our restaurant, it’s always nice to know that guests have found the food to be of a high standard- this is what we aim for. Thank you again for the review and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 July 2014

We have stayed here twice now and both times we have enjoyed our stay. The staff are all very friendly and couldn't be more helpful. And the rooms are all decorated in our taste so we feel very comfortable and at ease. I love the fact that they give you L'Occitane products on the bathroom. It's these little details that make a stay memorable. Breakfast is very good and we were pleasantly surprised by the quality of the A-La-Carte menu when we decided to have dinner there. Highly recommended and is definitely our first port of call when visiting friends in Portsmouth.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NikNik74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 23 July 2014
Thank you for your kind review, it has been a pleasure welcoming you back to our hotel. We are delighted that you found the staff friendly and helpful – this is how we intend to be! It is lovely to hear that you appreciate the extra little touches such as the L'Occitane toiletries; we always want our guests to have an extra special stay. Thank you for recommending our hotel this is a huge compliment and we hope that you will stay for a third time when visiting Portsmouth again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halesowen, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 July 2014

My wife and I enjoyed a great 3 night break in the Florence Gardens Hotel. The hotel is well positioned for Southsea sea front in a quiet residential area. Car parking was by permit on the road - no problems as the road is nice and quiet. Our room was spacious and clean. The bathroom (excellent shower but no bath) was on the small side - the small sink was a little impractical but there was a welcome supply of toiletries. Breakfast was excellent as was the friendly service. We didn't eat in the restaurant in the evenings though it looked busy and I'm sure the food was excellent.

Would definitely recommend.

Room Tip: No lift - 3 flights of stairs if on the top floor.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Astle3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence Gardens Boutique Hotel and Restaurant, responded to this review, 23 July 2014
It is always lovely to hear that guests have enjoyed their stay. We are pleased you found the room “spacious and clean” and liked the free designer toiletries. We always book tables in advance at The Kitchen as it is a very popular choice for guests- we would love for you to dine with us. Thank you for taking the time to write a review and we would be more than happy to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Florence Gardens Boutique Hotel and Restaurant

Property: Florence Gardens Boutique Hotel and Restaurant
Address: 4 Malvern Road | Southsea, Portsmouth PO5 2NA, England (Formerly Number Five Boutique Hotel and Restaurant)
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #7 of 38 Hotels in Portsmouth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Florence Gardens Boutique Hotel and Restaurant 4*
Number of rooms: 6
Official Description (provided by the hotel):
Florence Gardens Boutique Hotel and Restaurant offers elegant accommodation 2 minutes from the beach. This stylish property in Southsea features individually designed rooms with free parking and Wi-Fi. The hotel has an A La Carte restaurant just opposite called The Kitchen Southsea and a Boutique Pub The Florence Arms also serving fine pub food cask ale, craft beer and cocktails. ... more   less 
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