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Florence House
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Reviews (764)
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Reviewed 17 January 2014 via mobile

I spent 2 nights in this lovely hotel. It's a hotel very beautifully decorated, very clean and compines very nicely the old and the new. The rooms as exactly as they are advertised. The staff really makes the difference. They are very warm kind and helpful. I really praise the lovely staff and I would definitely stay there again

Stayed: January 2014, travelled solo
1  Thank Mina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 27 February 2014

Thank you for your review.

We are pleased to read your positive comments regarding our staff, and to hear the words "warm, kind and helpful" gives us great pride.

Best wishes

All at Florence House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

We stayed here for a 2-night New Year Break, and were delighted with the experience. We were in Somerset House, just over the (small, quiet) road from the main building in Florence House. This was no inconvenience at all, we only had to make the 30 second walk for breakfast and checking in/out etc. We arrived at 9.30 am on our first day and were given our parking permit with a smile despite it being the busy breakfast time slot. The welcome when we checked in was effusive and good humoured as was all contact with the hotel staff throughout our stay. The room, and the building it was in-were delightful,spacious light and airy, well heated despite the high ceilings and clean and well maintained, and with some quirky touches. On the large landing there were some comfortable sofas which we used while reading the papers on our last morning, taking advantage of the generous checkout time of 11 am. Excellent breakfast, something for everyone from the Full English to cereals, with plenty in between such as the smoked salmon bagel that I enjoyed. The establishment is well placed, in a quiet road in Southsea, a few minutes walk from the seafront, 10 minutes walk from a range of eateries and half an hour's walk from the main attractions in Portsmouth, or a few minutes on the regular bus service.
All thoroughly recommended

  • Stayed: January 2014, travelled as a couple
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1  Thank BernieBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 27 February 2014

Thank you so much for taking the time to leave us such a nice review.

It is a pleasure to read that you were "delighted with the experience". We are happy that you enjoyed the breakfast options and in particular the smoked salmon bagel.

Once again many thanks for your lovely review

Best wishes

All at Florence House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

We stayed at this hotel for one night before moving on to another for a Christmas Break in Hampshire. We were spolit and should have stayed longer. Staff were extremely helpful, rooms warm and comfortable and breakfast good. We will try and go back in the Spring or Summer.

  • Stayed: December 2013, travelled as a couple
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1  Thank coopermanloose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 27 February 2014

Thank you for taking the time to leave us a review.

We are delighted to read such positive comments about your stay with us. We are glad that we were able to make you feel spoilt and that you found the staff etremely helpful. We do hope you will stay with us again in the future.


Best wishes

All at Florence House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

My husbands 60th birthday treat was exceptional at the Florence Hotel .We had a lovely room jaccuzzi bath .The room was very spacious and spotless.All the added touches are lovely in the room .The Manager of the hotel was really attentive as were all the reception team.Breakfast was wellcooked and nicely presented and a large selection on the menu.This hotel is not far from the beach and resturants.Would love to visit this hotel again or one of its sisters nearby.Thankyou from both of us .

Room Tip: We stayed in room 3 very quiet .
  • Stayed: January 2014, travelled as a couple
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1  Thank mjn873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 27 February 2014

Thank you for taking the time to leave us such a delightful review.

We are very pleased that your husband had an "exceptional" birthday whilst staying with us. I have passed your kind words on to the manager and she is thrilled to have made your stay so special. It was a pleasure to have you stay with us and we look forward to you visiting again!

Best wishes

All at Florence House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013

Arrived late on the evening of the 28th dec (9pm) after a long journey, may i say how glad i am we booked the florence house,the gentleman on duty showed us to our room,and wow it was spacious , airy and spotless.
it is quite obvious the staff care about their guests being happy and comfortable,they really couldn't do enough for us,if i am ever in the area again i am sure to return to this outstanding hostelry.
as stated by previous guests my only complaint would be the mattress on our bed was a little dated.

  • Stayed: December 2013, travelled with family
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1  Thank stevelawton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 27 February 2014

Thank you for your kind review. We are pleased you found the room "spacious, airy and spotless". We hope to welcome you back to the Florence House one day.

Best wishes

All at Florence House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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