We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great gem of a hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Florence House Hotel
Ranked #3 of 39 Hotels in Portsmouth
Certificate of Excellence
Reviewed 20 January 2014

We stayed here for one night and were pleasantly surprised. We had a huge room with a proper sized wardrobe, tea making facilities, huuge bed and en suite. The included breakfast really swayed our decision to stay in this hotel and it was definitely worth it!
The staff were very friendly and asked us if we knew the area and provided us with tips about Portsmouth and even called a cab for us.
Would definitely recommend.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sophie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this reviewResponded 1 March 2014

Thank you for taking the time to leave us such a nice review.

We are glad you liked the large wardrobe and bed. We recieve a lot of positive feedback about our breakfasts and are always glad to hear that our guests have enjoyed it.

Best wishes

All at Florence House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (720)
There are newer reviews for Florence House Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

328 - 334 of 720 reviews

Reviewed 18 January 2014

Stayed here for one night, and we were really delighted with the Hotel. Our rooms were very clean, well equipped and comfortable. The Staff were brilliant - nothing was too much bother. They really went the extra mile to make our stay enjoyable. Food was excellent and again our waiter in the restaurant was very knowledgeable and helpful.
Would we go back? Without the slightest hesitation.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HappywandererLanark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this reviewResponded 1 March 2014

Thank you for your review.

We are very pleased that you had an enjoyable stay with us. It is particularly nice to see our staff described as "brilliant". We are glad you enjoyed our restaurant and we would be delighted to welcome you back in the future.

Best wishes

All at Florence House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014 via mobile

I spent 2 nights in this lovely hotel. It's a hotel very beautifully decorated, very clean and compines very nicely the old and the new. The rooms as exactly as they are advertised. The staff really makes the difference. They are very warm kind and helpful. I really praise the lovely staff and I would definitely stay there again

Stayed: January 2014, travelled solo
1  Thank Mina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this reviewResponded 27 February 2014

Thank you for your review.

We are pleased to read your positive comments regarding our staff, and to hear the words "warm, kind and helpful" gives us great pride.

Best wishes

All at Florence House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

We stayed here for a 2-night New Year Break, and were delighted with the experience. We were in Somerset House, just over the (small, quiet) road from the main building in Florence House. This was no inconvenience at all, we only had to make the 30 second walk for breakfast and checking in/out etc. We arrived at 9.30 am on our first day and were given our parking permit with a smile despite it being the busy breakfast time slot. The welcome when we checked in was effusive and good humoured as was all contact with the hotel staff throughout our stay. The room, and the building it was in-were delightful,spacious light and airy, well heated despite the high ceilings and clean and well maintained, and with some quirky touches. On the large landing there were some comfortable sofas which we used while reading the papers on our last morning, taking advantage of the generous checkout time of 11 am. Excellent breakfast, something for everyone from the Full English to cereals, with plenty in between such as the smoked salmon bagel that I enjoyed. The establishment is well placed, in a quiet road in Southsea, a few minutes walk from the seafront, 10 minutes walk from a range of eateries and half an hour's walk from the main attractions in Portsmouth, or a few minutes on the regular bus service.
All thoroughly recommended

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BernieBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this reviewResponded 27 February 2014

Thank you so much for taking the time to leave us such a nice review.

It is a pleasure to read that you were "delighted with the experience". We are happy that you enjoyed the breakfast options and in particular the smoked salmon bagel.

Once again many thanks for your lovely review

Best wishes

All at Florence House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

We stayed at this hotel for one night before moving on to another for a Christmas Break in Hampshire. We were spolit and should have stayed longer. Staff were extremely helpful, rooms warm and comfortable and breakfast good. We will try and go back in the Spring or Summer.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank coopermanloose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this reviewResponded 27 February 2014

Thank you for taking the time to leave us a review.

We are delighted to read such positive comments about your stay with us. We are glad that we were able to make you feel spoilt and that you found the staff etremely helpful. We do hope you will stay with us again in the future.


Best wishes

All at Florence House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

My husbands 60th birthday treat was exceptional at the Florence Hotel .We had a lovely room jaccuzzi bath .The room was very spacious and spotless.All the added touches are lovely in the room .The Manager of the hotel was really attentive as were all the reception team.Breakfast was wellcooked and nicely presented and a large selection on the menu.This hotel is not far from the beach and resturants.Would love to visit this hotel again or one of its sisters nearby.Thankyou from both of us .

Room Tip: We stayed in room 3 very quiet .
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mjn873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this reviewResponded 27 February 2014

Thank you for taking the time to leave us such a delightful review.

We are very pleased that your husband had an "exceptional" birthday whilst staying with us. I have passed your kind words on to the manager and she is thrilled to have made your stay so special. It was a pleasure to have you stay with us and we look forward to you visiting again!

Best wishes

All at Florence House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013

Arrived late on the evening of the 28th dec (9pm) after a long journey, may i say how glad i am we booked the florence house,the gentleman on duty showed us to our room,and wow it was spacious , airy and spotless.
it is quite obvious the staff care about their guests being happy and comfortable,they really couldn't do enough for us,if i am ever in the area again i am sure to return to this outstanding hostelry.
as stated by previous guests my only complaint would be the mattress on our bed was a little dated.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank stevelawton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House Hotel, responded to this reviewResponded 27 February 2014

Thank you for your kind review. We are pleased you found the room "spacious, airy and spotless". We hope to welcome you back to the Florence House one day.

Best wishes

All at Florence House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Portsmouth hotels
0.0 mi away
The Clarence Hotel
The Clarence Hotel
#2 of 39 in Portsmouth
1,156 reviews
0.6 mi away
Number Four Boutique Hotel
Number Four Boutique Hotel
#4 of 39 in Portsmouth
666 reviews
0.0 mi away
The Florence Suite Boutique Hotel and Restaurant
Show Prices
Show Prices
Show Prices
0.1 mi away
Seacrest Hotel
Seacrest Hotel
#5 of 39 in Portsmouth
912 reviews
0.0 mi away
Stattons Hotel
Stattons Hotel
#6 of 39 in Portsmouth
676 reviews
0.0 mi away
Somerset House Hotel
Somerset House Hotel
#9 of 39 in Portsmouth
349 reviews
Show Prices
Show Prices
Show Prices

Been to Florence House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Florence House Hotel

Address: 2 Malvern Road, Portsmouth PO5 2NA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#2 Business Hotel in Portsmouth
#2 Family Hotel in Portsmouth
#3 Luxury Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
Price Range: £65 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Florence House Hotel 4*
Number of rooms: 6
Official Description (provided by the hotel):
The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site A La Carte Restaurant The Kitchen Southsea and a Boutique Pub The Florence Arms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, Booking.com, Expedia, Hotels.com, Ebookers, Agoda and LateRooms so you can book your Florence House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Florence Hotel Portsmouth

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing