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“A little gem!”
Review of Florence House

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Florence House
Ranked #3 of 39 Hotels in Portsmouth
Certificate of Excellence
Reviewed 9 March 2014 via mobile

I totally agree with last review. We were met by very friendly girls who immediately found us a parking space and permit. When they discovered we were leaving very early to catch the ferry before breakfast service commenced we were offered a packed breakfast which we collected from the fridge before we left. It was very good!
We had dinner in the restaurant served by very efficient staff. The food and wine were superb. We would most certainly stay there again! A good beginning to our holiday.

  • Stayed: March 2014
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Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 10 March 2014

One of our favourite compliments is to be described as a “Little Gem”. Thank you for taking a time to leave a review – we really appreciate it! Our team is looking forward to welcoming you again!

Best wishes

All at Florence House

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346 - 352 of 749 reviews

Reviewed 3 March 2014

We stayed one night here whilst visiting our daughter who lives round the corner. I didn't expect this place to be sooo beautiful! The décor is fantastic and everything is spotlessly clean. The room we had was gorgeous and the bathroom was a dream, I could have spent hours just in the shower! The staff are very friendly and we were given a parking pass so that we could leave the car indefinitely in a space as parking is a bit of an issue around the area. Breakfast was fantastic, I don't usually have a cooked breakfast but I did here, my husband, who is Irish and loves a big breakfast, had everything on the menu and didn't eat the rest of the day! I thought the price was expensive when I booked but it really was worth it. Cant recommend this hotel enough, we will be back!

  • Stayed: March 2014, travelled with family
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Thank sallie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 10 March 2014

Thank you for such an amazing review!

It’s always nice to hear our guests enjoyed their stay and were satisfied with the services provided. We are really proud of our chef and we hear a lot of compliments about our food.

Please contact us next time you are planning on visiting your daughter we would be happy to see you again!

Best wishes

All at Florence House

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Reviewed 1 March 2014

My husband and I stayed over night here, what a fantastic surprise.. From the greeting to the rooms, the food and the decor, were outstanding. The friendliness of the staff of this little bespoke hotel is genuine, there was nothing that I could fault. I'm a coeliac, and was expecting a few problems with food which would be the norm, but as I arrived I was assured that this was definitely not a problem... And it wasn't.!!!
If you are ever in this area, go and pay a visit, and you will see how beautiful and tasteful it all is.

Room Tip: Anyone as they are all different, but all very beautiful
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  • Stayed: February 2014, travelled as a couple
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Thank sheila5942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Florence House, responded to this reviewResponded 7 May 2014

Thank you for leaving a review, we are very happy to find that you had an enjoyable stay and have described the greeting, rooms, food and décor as “outstanding”. Our aim is to ensure that every guest receives the highest level of service including any dietary requirements they may have. If you are in the area again please do not hesitate to give us a call to book your next stay, we would be more than happy to welcome you back.

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Reviewed 27 February 2014

We were greeted with a friendly welcome and a cup of tea while we waited for our room to be ready. Room No 5 was comfortable and quiet.Breakfast was excellent as was room service.
The Hotel location was good and we would stay here again.

Room Tip: No 5 was on top floor and very quiet
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  • Stayed: February 2014, travelled as a couple
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Thank Luckydragon55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 10 March 2014

Thank you so much for your review!

We are pleased all our staff made you feel welcome and we look forward to seeing you again in the future.

Best wishes

All at Florence House

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Reviewed 24 February 2014

We stayed for just one night as we were taking part in Portsmouth's Half Marathon, The staff were lovely and the location of the hotel was great for us as it's located on a side street just off Southsea Prom opposite the Pyramid Centre. We were given a parking permit on arrival so we could park on the side roads close to the hotel. A range of breakfast options were on offer but as we were running we opted for 'porridge' which was served with sliced banana, accompanied by little pots of brown sugar, fruit compote and mixed fruit&nuts. Nice attention to detail, helpful and extremely friendly service

  • Stayed: February 2014, travelled with friends
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Thank SEG09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 10 March 2014

It was a pleasure to have you stay with us and I'm pleased you found the hotel suited your needs. I’m glad you enjoyed your breakfast – next time you definitely have to try our dinner menu! Thank you for taking a time to leave a review and we hope to see you again soon.

Best wishes

All at Florence House

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Reviewed 23 February 2014 via mobile

We stayed here for a night after a friend had recommended it. We thought it was a lovely hotel. The staff were really welcoming and helpful. The hotel felt really cosy, but the room we had was really large. I booked an executive room with a shower, which was lovely. The hotel was meticulously clean. I would really recommend staying here if you are looking for somewhere to stay in portsmouth/southsea.

Stayed: February 2014, travelled as a couple
Thank Jimmy'sgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Guest Relations Manager at Florence House, responded to this reviewResponded 10 March 2014

Thank you for such a lovely review.

We are glad you found the hotel clean and cosy too and our staff welcomed you! Please give us a call next time you are planning on coming to Portsmouth and we will be happy to welcome you again!

Best wishes

All at Florence House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

This is a truly lovely boutique hotel. The staff were very helpful and the location of the hotel was brilliant, only a two minute walk to Southsea prom. The room was beautiful, very recently renovated, nicely decorated, lovely bathroom, good shower and a very comfy bed! Breakfast was good too although if you don't want a cooked breakfast then you only have a choice of cereal and toast, a few pastries or something would have been nice.

The description of the parking is a bit misleading though. There isn't private parking, they give you a parking permit when you check in so you can park on the street around the hotel as you can only park there for 3 hours without a permit. Although we managed to find a space in a street sort of opposite the hotel and we didn't have to walk very far, it might be more difficult to find a space in the summer when it's busy. Also the hotel isn't very easy to find as they don't have a big sign outside so if you were looking for it in the dark you might struggle!

However, I would definitely recommend this hotel and we will be back!

  • Stayed: February 2014, travelled as a couple
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Thank Rackers_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Florence House

Address: 2 Malvern Road, Portsmouth PO5 2NA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#2 Business Hotel in Portsmouth
#3 Luxury Hotel in Portsmouth
#4 Romantic Hotel in Portsmouth
Price Range: £56 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Florence House 4*
Number of rooms: 6
Official Description (provided by the hotel):
The Florence House Hotel, part of The Mercer Collection, is a unique boutique style hotel. The intimate arrangement creates a friendly atmosphere. The hotel is housed in an Edwardian residence that has been restored to create a beautiful blend of old and new. We have seven rooms ranging from doubles, to superior doubles and suites. All of our rooms are completely different in style, and offer something to suit everyone whether your taste is contemporary, antique, or vintage French! We have an on-site Fine Dining Restaurant The Kitchen Southsea serving a stunning menu ideal for a special meal or a Boutique Gastro Pub The Florence Arms with a homecooked fresh menu, ales, ciders and fine wines. ... more   less 
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Also Known As:
Florence Hotel Portsmouth

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