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Private Room, 3 Bathrooms, Sleeps 4
Portsmouth, Hampshire, England

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

Altea, Spain
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very dissapointiong stay.”
Reviewed 26 July 2015 for a stay in July 2015
people found this review helpful

This should be reclassed as a DIY hostel. We arrived to find no one in the house. there were containers full of dirty laundry in both the entrance hall and the first floor hall. The bathroom had used towels draped in various places and the bin was full of used toiletries. We made our way up the stairs to find our room along with a German couple and their children who had just arrived and they looked as shell shocked as we did. Our bedroom had no wardrobe in which to hang our clothes, the bed sheets had been washed but not ironed so they gave the screwed up look a new meaning.
There was no information about fire procedures, no wifi code, in fact there was nothing with regards to hospitality, the surrounding area, things to do etc. We did not see anyone to speak to or to welcome us.
We had specifically asked if a full english breakfast was included and Shena (owner) had confirmed this by email. When we came down to the kitchen the following morning there was a sink full of dirty crockery. The german guy had to wash up before he could have any bowls for the cereals. Needless to say there was still no sign of the proprietor, nor an english breakfast, indeed not a streak of bacon or eggs in the fridge either. I rang the owner to ask her where she was and where was the breakfast but, hey ho she was tucked up in bed upstairs keeping out of our way! We left soon after but not before we had words with Shena who offered to give us a full refund, which we received shortly after. I only hope that visitors coming to England do not think that this 'guest house' is the norm. We paid £50 per night for this disaster so please pay an extra few pounds and get yourself to a decent B&B, not this one!

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Liked best: nothing
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Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
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