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“Had a fab and happy few days.”

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Somerset House Hotel
Ranked #9 of 38 Hotels in Portsmouth
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Had a fab and happy few days.”
Reviewed 26 May 2014

Our first time staying here, been to Southsea few times and not found such a lovely place as this. Staff were so friendly, breakfast very good. The rooms were all very different and felt at home in the room we had. Will be going back again to stay soon.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gekko333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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344 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Waterlooville, United Kingdom
Level 5 Contributor
77 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 May 2014

Booked this hotel as a package (dinner at The Kitchen, bed and breakfast). Good value, room was very nice, a bit warm as it was at the top of the house, not sure what it would be like if the weather was really warm outside. A few cosmetic details that need attention - badly filled hole in the bathroom, tiles looked like they had been recently re-grouted and hadn't received a final clean and buff, grubby skylights. Enjoyed a nice evening in the restaurant, lovely atmosphere, encountered a small problem with one of our meals that was resolved with excellent customer service. All staff to be commended for their attentive manner and lovely interaction with their customers. Will definitely make a return trip to the restaurant.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank donmat1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland, United Kingdom
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 May 2014

Stayed here the night before our ferry to Spain and we couldn't have asked for a better hotel. The room was very large and beautifully finished. For the quality of hotel I thought it was very well priced.
The breakfast was also of very high quality and the welcome we got at reception when checking in was excellent.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Lorraine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandhurst, United Kingdom
1 review
Reviewed 13 May 2014

We stayed the night before and the night of our wedding and this was a perfect setting. The rooms are luxurious, a great size for lots of bridesmaid and look stunning in the preparation photos. Can't wait for an excuse to come back. Highly recommended.

Room Tip: We used 2 rooms and they were both perfect.
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jenhodgkinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buckinghamshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2014

After working so hard and long, my partner and I decided on a last minute relaxing get away for Bank holiday weekend and looking at available hotels/ B&B's we chose Somerset House. Warning, if you book online with booking.com they take your card payment even though they mislead you into believing you pay on the premises! On arrival we where told we had been upgraded which was a lovely gesture. I really loved this little gem and just wish to help with my comments rather than be taken as a complaint as we have already agreed to return and try out your sister hotels next time we come down! We stayed in the seperate building , just rooms, Somerset house. The staff where very welcoming and we could not fault them . Our room was unfortunately next to the front door. We loved our room on entrance, my partner had ordered Champagne as a surprise and it was there in our room on ice ! perfect! Our room looked beautiful on entering however we noticed cobwebs on the pretty light fittings and everytime the people upstairs walked about our ceiling shook and the crystals slid up and down! Unfortunately we had marks on our towels ( only had two) would be a nice touch to have more as I washed my hair too! and surprisingly no bath robes ( most boutique hotels would have these just a suggestion) we went out for the night and then from 6 in the morning we got woken by constant banging of the buildings front door next to our room, and the noisy stairs. We even heard someone maybe in the room next door turning tap on and off and brushing teeth!!So no relaxing lie in for us! At one point the voice of an older lady was so constant we heard her asking a male voice about an item that he had ordered for the hotel 'on Ebay' so loud and clear we thought she was in our room, turns out there was a door in our room marked as 'private' and she was standing behind it in some sort of storage room , bit of a shame as this chat and door banging went on all morning and we couldnt get back to sleep . Our toilet was seperate from our shower and was so tiny (my partner is over 6 ft ) not very comfortable closing the door on your loo and your knees touch it ! The showeroom had areas of peeling paint and marks/drips all down he walls by the kettle. On a plus point, we really enjoyed our stay and will book the Florence house next time we want to try them all! Our breakfast was fault less and over all experince a 9/10. With these little touches sorted this would be a total gem stay ! Keep up the good work and get these finishing touches sorted :)

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ellebuckinghamshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 April 2014 via mobile

Somerset house is a absolute treasure would highly recommend not to be missed the rooms are warm and welcoming with the little touchesin the room..
Staff at the hotel are extremely heplful and friendly and go out their way to make your stay pefect...
will be visiting again..
5***** little gem

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kaz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Somerset House Hotel, responded to this review, 18 April 2014
Thank you for taking the time to review Somerset House Hotel. It is very pleasing to read that you found our hotel an “absolute treasure” and your kind comments about the staff. It is extremely important that we go the extra mile for our guests to ensure they have an enjoyable and luxurious stay. Thank you again for the lovely review, we look forward to welcoming you back to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 25 March 2014

had a lovely day very close to town centre beautiful room and lovely morning after breakfast. The value for money was awesome and alot nicer than any of the big well known companies that charge way to much for clinical rooms this place is packed full of comfort and character

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris7147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reception1113, Manager at Somerset House Hotel, responded to this review, 21 April 2014
We are very pleased you found our hotel good value for money and “a lot nicer” than large chain hotels. We are also delighted you found our hotel full of comfort and character. Thank you for the lovely review, and we really hope you will choose to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Somerset House Hotel

Property: Somerset House Hotel
Address: 10 Florence Road | Southsea, Portsmouth PO5 2NE, England
Region: United Kingdom > England > Hampshire > Portsmouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#4 Family Hotel in Portsmouth
#5 Romantic Hotel in Portsmouth
#7 Luxury Hotel in Portsmouth
#7 Business Hotel in Portsmouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Somerset House Hotel 4*
Number of rooms: 7
Official Description (provided by the hotel):
The Somerset House Hotel has been restored to the original splendour of its Edwardian roots. It offers boutique rooms with free Wi-FI, just a 5-minute walk from Southsea Beach. The stylish bedrooms all feature satellite TVs and comfortable beds are adorned with Egyptian cotton sheets. Individually designed bathrooms feature fluffy towels, designer toiletries whilst some have either walk-in showers, spa or free standing baths. The hotel is close to Southsea Common and Southsea Castle. Southsea Hovercraft Port is about 1 mile away, and is a quick way to reach the Isle of Wight. Free secure parking is available at the hotel. There is an A La Carte Restaurant opposite the hotel called The Kitchen Southsea and a Boutique Pub The Florence Arms ... more   less 
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Also Known As:
Somerset Hotel Portsmouth

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