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“avoid if you want a good nights sleep”

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Hotel ibis budget Southampton Centre
Ranked #24 of 26 Hotels in Southampton
GreenLeadersSilver level
Reviewed 16 May 2011

First impressions of this hotel reminded me of undergraduate university halls, the following night did nothing to dispell this view! The rooms are incredibly basic, with not even soap provided in the rooms. I had to go down to recepetion to ask for more toilet roll upon arriving as none had been left. I was also not too impressed with the cleanliness of the toilet! The bed was incredibly uncomfortable with only 1thin pillow provided for each person. The room was hot and stuffy, and the night was disrupted by lots of noise in the corridoors and outside, and people bangin on the doors during the night.

The breakfast was ok, but nothing special.

The second night was better, however i felt it was very hard to relax in this small and dull hotel room. If budget allows, definatley go elsewhere!

  • Stayed: May 2011, travelled as a couple
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1  Thank Lrsp_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Etap-Manager, General Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 22 May 2011

I’m so sorry that you were disappointed by your experience saying with us. I appreciate the feedback and rest assured that we take all comments very seriously.

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1,201 - 1,207 of 1,445 reviews

An Accor traveller
Oxford
1
Reviewed 13 May 2011

  • Stayed: May 2011, travelled on business
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Etap-Manager, General Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 22 May 2011

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Reviewed 10 May 2011

I stayed at this hotel as a lone female traveller. The hotel was like a youth hostel with large groups of young overseas men who were very loud and made me feel very uncomfortable. The bed was like a rock with hardly any mattress it was so uncomfortable. I was kept up most of the night by constant knocking on the door and shouting/ loud music up the corridor.
The location of the hotel was great but I would not stay in this hotel again.

  • Stayed: May 2011, travelled on business
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Thank mkml3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Etap-Manager, General Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 22 May 2011

Many thanks for your feedback and I’m sorry that you were disappointed. I am personally looking into this to prevent a future occurance.

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Reviewed 7 May 2011

Thought would try an ETAP as was so cheap but should have known better. Room was very basic & reasonably clean but bed was uncomfortable & pillows smelt really bad. Stayed on a Saturday night & had noise all night. Corridor stank of cigarette smoke & someone was having a domestic somewhere about 4am. Probably ok for young people that are used to hostels, but I have learnt my lesson!

  • Stayed: May 2011, travelled with family
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Thank gjbholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Etap-Manager, General Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 22 May 2011

I’m so sorry that you were disappointed by your experience staying with us. I appreciate the feedback and rest assured that we take all comments very seriously.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2011

I recently enjoyed a two night stay here whilst on business at an event in Southampton.

The hotel was centrally located for the cruise terminals and also the shopping centres within Southampton - walkable distances from both.

The rooms were clean and contained the essentials needed for a good night stay, only complaint was no kettle in the room.

The staff at reception were extremely welcoming and helpful and went out of the way to assist with any issues.

Only drawback was the broken lift!!

  • Stayed: May 2011, travelled on business
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Thank MrHotelLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Etap-Manager, General Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 22 May 2011

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Sorry the lift was out of service during your visit, our guest’s safety is paramount, therefore it was essential to put out of service until repaired and I can confirm that the lift is now in full working order.

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An Accor traveller
Kenner, LA USA
11
Reviewed 2 May 2011

  • Stayed: April 2011, travelled solo
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1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Etap-Manager, General Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 22 May 2011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Liverpool
1
Reviewed 27 April 2011

Ideally located. A good motel type accommodation. Ideal for a short stay.Good value for money. Friendly staff. Satisfactory parking. Very handy for shops and all facilities. Benefit of having breakfast available on site.

  • Stayed: April 2011, travelled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Etap-Manager, General Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 3 May 2011

Thank you for taking the time to write a review. I am pleased that you enjoyed your stay and look forward to seeing you again in the near future.

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Additional Information about Hotel ibis budget Southampton Centre

Address: 3 West Quay Road | Western Esplanade, Southampton SO15 1RA, England (Formerly Etap Hotel Southampton Centre)
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Green Hotel in Southampton
Price Range: £33 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget Southampton Centre 2*
Number of rooms: 124
Official Description (provided by the hotel):
Raphaella YVER, the Manager of the Hotel ibis budget Southampton Centre would like to welcome you. Hotel ibis budget Southampton Centre is a low-cost hotel situated in central Southampton, close to the shopping and nightlife of Southampton city centre and easily accessible from the M27. The hotel has 124 contemporary guest rooms and is 100% non-smoking. Each room has en-suite shower, air cooling and flat-screen TV with freeview channels. Free WI-FI throughout. 24/7 reception, 24/7 snacks/drinks and as much as you can eat buffet breakfast at £5.50. On-site car-park from £6 for 24 hours. ... more   less 
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Also Known As:
Etap Southampton

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