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“It's a budget hotel why would you expect a five star room?”

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Hotel ibis budget Southampton Centre
Ranked #24 of 26 Hotels in Southampton
GreenLeadersSilver level
Reviewed 3 September 2013

Stayed here for 1 night. Cheapest hotel in Southampton so knew it wouldn't be five star accommodation but it was lovely and clean. Did the job for what we wanted. Fantastic location by the docks city centre and west quay. We had a room on the third floor so there was roadside noise which was to be expected. Friendly staff they let us leave our bags as we arrived before check in. I will agree with reviewers that pillows aren't great but to be honest I have stayed in more expensive hotels with worse pillows! For the price I paid very happy and would happily stay again :)

  • Stayed: September 2013
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2  Thank marmite_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibisbudget-Manager, Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 25 September 2013

Thank you for your kind comments and compliments – I am
delighted that you enjoyed your stay and I look forward to
welcoming you back again soon.
Kind regards,
Marta Sajewicz
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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852 - 858 of 1,444 reviews

Reviewed 3 September 2013

Stayed here for one night for about £40. Reception staff were very helpful and check in was speedy. We booked three rooms and they managed to get them next to each other. Comfy double bed with a single bunk above it. Enclosed shower with frosted glass screen next to bed – if you turn the shower on before you shut the screen then water goes all over the room floor! Separate toilet in small cupboard by the door, sink in room next to bed. Little table by the window with view of car park. Full length mirror. No wardrobe, but a short pole with hangers on in the corner. There is a good selection of snacks and drinks available by reception. It may be worth noting there is only one communal toilet in the reception area and this locked when we wanted to use it, reception said they would get it opened, but nobody came so we used the toilets in the reception area of the Ibis hotel across the car park! Room was absolutely fine for what we wanted it for and I would stay here again.

  • Stayed: August 2013, travelled with friends
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Thank Dingbat1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibisbudget-Manager, Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 25 September 2013

Thank you very much for your review, I am delighted that
you enjoyed your visit to the Ibis Budget Hotel. I look forward
to welcoming you back again soon.
Kind regards,
Marta Sajewicz
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2013

Hotel in line with the standards of the hotel brand, good location close to the train station and bus station, staff very friendly and extremely helpful, especially the Italian girl; especially useful the large parking.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank VeryMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibisbudget-Manager, Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 25 September 2013

Many thanks for your kind review. I am glad my team member made
your stay enjoyable.
Kind regards,
Marta Sajewicz
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2013

We stayed for one night before joining our cruise. Hotel walking distance with suitcases from railway no problem. Our rooms very basic what we expected, but very clean. We asked for extra pillows but they had none, we used towels and the quilt from the bunk so problem solved. We overlooked McDonalds but no problem. Air conditioning kept room cool. My daughter was near the road so could hear traffic. We walked to local cinema area for a restuarant evening meal and breakfast as we had plenty of time before going by taxi to docks. This took us five and suitcases for £10. Much better then Travelodges we ususally use. Staff helpful and friendly. TV in room but nowhere to relax downstairs. There is table and chairs which we waited at in the morning.

Room Tip: Ask to be away from the road.
See more room tips
  • Stayed: August 2013, travelled with family
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Thank georgiegirl1_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibisbudget-Manager, Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 25 September 2013

Thanks for your review. I am glad you had a good stay with
us. See you on your next trip hopefully!
Kind regards,
Marta Sajewicz
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013

We stayed on 31st August for 1 night only. As always, we weren't expecting too much as we know it was a budget hotel and we were only staying for one night but it was still underwhelming.

It is like the Ryanair of the hotel world, anything which is not an absolute necessity (bed, toilet, shower) are removed. So no cupboard, no chair, no kettle, no fridge, no shampoos, and no effort in decoration.

They are more like pods than rooms, very self contained with half of the flooring designed for the shower (which you step out of straight into the room). I am not sure why they chose to decorate it with a mint green colour, as it has a hospital feel. A warmer colour would've greatly improved the comfort feeling of the room.

The only real issue was that there was water leaking through the ceiling in the toilet (I'm guessing from the toilet in the room above, eww) and it was dripping on the toilet roll. We were in room 121 but I think all the rooms are the same.

The other reviews mentioned breakfast and parking charges, and it is true that they do hike up the price of a cheap room. We didnt eat breakfast, we went to McDonalds right around the corner :)

  • Stayed: August 2013, travelled as a couple
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Thank charlotteakelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibisbudget-Manager, Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 25 September 2013

I am really sorry to hear that your stay was not up to
expectations and I do apologise for any inconvenience.
Kind regards,
Marta Sajewicz
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2013

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank mickstancarly96
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ibisbudget-Manager, Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 23 September 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 August 2013

I stayed at the Ibis Budget for 2 nights. Reception staff were friendly and efficient and the room basic but clean. It's in a good location, within easy walking distance to the city centre and West Quay, and the facility to park is handy. My room overlooked the McDonalds Drive-In so sleeping with the window open was a no no but the aircon helped cool the room.
Does what it says on the tin - clean, budget accommodation, perfect for a short stay.

  • Stayed: August 2013, travelled solo
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Review collected in partnership with Accorhotels.com
Thank SecondhandGeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibisbudget-Manager, Manager at Hotel ibis budget Southampton Centre, responded to this reviewResponded 23 September 2013

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Ibis Budget Hotel very soon.
Kind regards,
Marta Sajewicz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ibis budget Southampton Centre

Address: 3 West Quay Road | Western Esplanade, Southampton SO15 1RA, England (Formerly Etap Hotel Southampton Centre)
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Green Hotel in Southampton
Price Range: £33 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget Southampton Centre 2*
Number of rooms: 124
Official Description (provided by the hotel):
Raphaella YVER, the Manager of the Hotel ibis budget Southampton Centre would like to welcome you. Hotel ibis budget Southampton Centre is a low-cost hotel situated in central Southampton, close to the shopping and nightlife of Southampton city centre and easily accessible from the M27. The hotel has 124 contemporary guest rooms and is 100% non-smoking. Each room has en-suite shower, air cooling and flat-screen TV with freeview channels. Free WI-FI throughout. 24/7 reception, 24/7 snacks/drinks and as much as you can eat buffet breakfast at £5.50. On-site car-park from £6 for 24 hours. ... more   less 
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Also Known As:
Etap Southampton

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