An incredibly good experience, totally unexpected. I booked here for two reasons: my friend Melanie and her daughter were staying here and because it has laundry facilities. From the moment I walked in my expectations were completely blown away.
Earlier in the week, I had come down with a bug, run a big fever and was just beginning to feel on the mend. It was a long journey from Penzance to Southampton. At the train station, the taxi driver did not recognize the name of the hotel but when I gave him the address he said: oh, right, the new one.
Stumbling into the hotel, I was greeted by Graham, who on duty that night and he absolutely swept me up and made sure I was accommodated in every way. He is one of the most kind hearted of individuals I have encountered.
The rooms are spacious, lovely. The "Living Room" is exceptional as a space to gather and drink and eat, all of which I have done here.
I heartily recommend this place, particularly if you are sailing on the QM2. I can see it at its pier from where I am sitting. But whatever reason you might have for visiting Southampton, use room2 as your "hometel."
It is just fabulous!