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“Jewel's lost its sparkle.”
Review of Jewel In The Crown - CLOSED

Jewel In The Crown
Price range: US$24 - US$41
Cuisines: Indian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Description: Southamptons Leading Indian Restaurant offering the widest range of indian dishes complimented with a wide range of spirits, wines and beers. Restaurant is fitted out to a exceptional standard and is fully air conditioned boasting a excellent atmosphere.
Reviewed 2 February 2014

Picked up a takeaway last night and never again. Bombay potatoes were tasteless, onion bhajis stodgy and as for the Chicken Dhansak. Yuk! Shame as this used to be a good place to eat. Nice decor though if you want some where nice to sit!

4  Thank Barry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shofraz, Manager at Jewel In The Crown, responded to this reviewResponded 16 December 2015

Dear Sir,

Thank you for your feedback. We can confirm the Jewel In The Crown is back under the same management team that established the restaurant in 1993-2014. The old management team took over on the 27th October2015. At Jewel In The crown we are committed to the highest standard of food and customer services. The restaurant has undergone a refurbishment programme and is now presented in excellent decorative order. As a gesture of our commitment to fine wine and dining we would like to offer you £10GBP off your bill when dining in the restaurant. Voucher code 217524 valid until 31-01-2016.

Kind Regards

The Management

Jewel In The Crown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (110)
Traveller rating
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62 - 66 of 110 reviews

Reviewed 25 January 2014

Ate in the restaurant just before Christmas and had a lovely meal. Big portions though so don't over order. However, ordered a takeaway this evening which was disappointing. Nearly 2 hours to arrive (40 minutes quoted) and luke warm when it finally turned up and had to be microwaved. Not sure we'll return.

    • Value
    • Atmosphere
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    • Food
4  Thank Trev&Tree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shofraz, Manager at Jewel In The Crown, responded to this reviewResponded 16 December 2015

Dear Sir,

Thank you for your feedback. We can confirm the Jewel In The Crown is back under the same management team that established the restaurant in 1993-2014. The old management team took over on the 27th October2015. At Jewel In The crown we are committed to the highest standard of food and customer services. The restaurant has undergone a refurbishment programme and is now presented in excellent decorative order. As a gesture of our commitment to fine wine and dining we would like to offer you £10GBP off your bill when dining in the restaurant. Voucher code 217525 valid until 31-01-2016.

Kind Regards

The Management

Jewel In The Crown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

we visited this restaurant couple of days before Christmas, and after reading the reviews made by other people it is completely the opposite, the service was amazing, the food was gorgeous and the atmosphere was magical and Christmassy definitely worth visiting.

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank mari b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

I have been to this curry house with my boyfriend numerous times without complaint. We experienced tasty food and great service. However... we have recently been using jewel in the crown for takeaways and have not been impressed. Their online ordering service is down all the time and they get orders wrong over the phone. We paid over the odds for watery sauce and greasy bhajis and no salad or naan bread. My boyfriends dad hasn't stopped complaining for a week! we will be looking for somewhere else to order from in the future.

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shofraz, Manager at Jewel In The Crown, responded to this reviewResponded 16 December 2015

Dear Sir,

Thank you for your feedback. We can confirm the Jewel In The Crown is back under the same management team that established the restaurant in 1993-2014. The old management team took over on the 27th October2015. At Jewel In The crown we are committed to the highest standard of food and customer services. The restaurant has undergone a refurbishment programme and is now presented in excellent decorative order. As a gesture of our commitment to fine wine and dining we would like to offer you £10GBP off your bill when dining in the restaurant. Voucher code 217527 valid until 31-01-2016.

Kind Regards

The Management

Jewel In The Crown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

We went to this restaurant as we heard some great reviews about the food, the food there was great but service was not of a high quality the staff were not very talkative / friendly also had to remind one member of staff for a side dish he forgot to bring out twice.

Thank Soton P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shofraz, Manager at Jewel In The Crown, responded to this reviewResponded 16 December 2015

Dear Sir,

Thank you for your feedback. We can confirm the Jewel In The Crown is back under the same management team that established the restaurant in 1993-2014. The old management team took over on the 27th October2015. At Jewel In The crown we are committed to the highest standard of food and customer services. The restaurant has undergone a refurbishment programme and is now presented in excellent decorative order. As a gesture of our commitment to fine wine and dining we would like to offer you £10GBP off your bill when dining in the restaurant. Voucher code 217528 valid until 31-01-2016.

Kind Regards

The Management

Jewel In The Crown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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