We stayed here several years ago and whilst I have never rated the food here, our room previously and the service was good. We stayed here for one night in August 2013 and were terribly disapointed. The overall feeling of the Hotel was "run down" it was tired and bare and staff were scarce. Check in was fine, but I was irritated that we had to pay £10 per car to park, when we were already paying £125 for the room, we had 2 cars as we had both come from different areas. The room was apparently a superior room, but was just tired and indeed of a re-vamp. The bathroom was even worse....whist it was a good size, the shower was tiny, the shower tray was yellow it was so old and there was limescale and mould all over the inside of the door. The toilet was also covered in lime scale and looked unclean. The bath robes in our room were old, stiff and one even had a knot in the tie belt to hold it together! All in all this was a pretty disappointing stay. We advised the staff on check out of our dissatisfaction, and whilst the young girl on reception was helpful she was powerless and said that management would contact us. So far they haven't and I did advise that I would leave feedback. All in all, I would NEVER bother to stay here again....There are better palces in Southampton I am sure.
- Official Description (provided by the hotel):
- Set sail for a unique stay at the 4-star Grand Harbour Hotel Southampton. Overlooking Southampton waterfront, this iconic hotel with its towering glass atrium is a cut above the rest. Visit one of two restaurants each with their contemporary cuisine or try the unique candlelit spa. If you are in Southampton on business we can facilitate any meeting requirements with our impressive function rooms and dedicated event co-ordinators. ... more less
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- Also Known As:
- De Vere Grand Harbour Hotel Southampton
- De Vere Grand Harbour Southampton
- De Vere Hotel Southampton