We were supposed to arrive early AM but due to four missed flights did not arrive until 1:30AM the following morning. We were departing on a cruise that day and had booked the hotel with dinner and breakfast. They informed us that they couldn't do anything about refunding the cost of dinner (for three) but we could order room service. There were only three or four selections at this hour so we elected the pizza which was terrible. The room was small, the fan in the closet dirty and we had to bring all seven bags up ourselves. We had to find the desk clerk to check in as he was in the back room (asleep?)Breakfast was fine. Our driver missed the hotel the first two times as all outside signs were dark and unreadable. Had we not remembered where it was we would not have found it. When this was the Devere Grand Harbour it was much nicer. Truly a disappointment as we had told our daughter what a wonderful place it was. We would not recomment this hotel and would prefer the Novotel down the street should we cruise out of Southampton again.
- Official Description (provided by the hotel):
- Set sail for a unique stay at the 4-star Grand Harbour Hotel Southampton. Overlooking Southampton waterfront, this iconic hotel with its towering glass atrium is a cut above the rest. Visit one of two restaurants each with their contemporary cuisine or try the unique candlelit spa. If you are in Southampton on business we can facilitate any meeting requirements with our impressive function rooms and dedicated event co-ordinators. ... more less
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- Also Known As:
- De Vere Grand Harbour Hotel Southampton
- De Vere Grand Harbour Southampton
- De Vere Hotel Southampton