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“Ibis”

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Ibis Southampton Centre
Ranked #12 of 24 Hotels in Southampton
GreenLeadersBronze level
Folkestone Kent UK
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Ibis”
Reviewed 7 November 2011

Stayed at the Ibis for one night on a business trip. Staff were welcoming and friendly. Check in was quick and efficient.

Room has everything that is needed, however i would say a little on the small side but not too bad.

I paid for breakfast which i have to say was very good and better than many of the chains in this price bracket and worth the money paid.

Very convenient location within 5 minutes of the train station and 2 minutes to an array of shops and stores.

Would stay again but they do need to change the beds as they are very hard.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank davek10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 10 November 2011
Thank you for taking the time to write a review about your recent visit . I’m delighted that you enjoyed your stay and we have noted your comments about the breakfast.
Kind Regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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974 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
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English first
Birmingham, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 1 November 2011

Car Park Full late afternoon on this visit, although it was half term on previous visit at this time of year this has not been the case. Charges for the car park do raise the costs and it would be useful if they where payable in advance. We find the Ibis on apar with other similar chains and is close to the centre of Southampton.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RayandDi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 3 November 2011
Thank you very much for your kind post.
Hope to have you back with us.
Kind regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 October 2011

Stayed here for two nights returned to the car on the second morning to find someone had keyed the side of my car i had to park on the kerb rather than a proper parking space as there was an event on and ot enough parking places for guests. The hotel didn't have any cameras covering the car park.

The room was ok a little small but acceptable. Air conditioner/heater kept coming on even though it was turned off which woke me up.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A13exf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 27 October 2011
Thank you for your comments. I can assure you the matter is being looked into.
Kind Regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 13 October 2011

IBIS is very well placed (walking distance to shops) to visit Southampton and coming by train. Hotel staff very friendly, lots of restaurants close by. All amenities in hotel were perfect. Only thing missing were drawer space in room but quality/price OK.

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 20 October 2011
Glad you had a good time! Hope to see you again.
Kind regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 11 October 2011

Service excellent at the bar, the bed was like sleeping on a rock, very uncomfortable, felt like i did'nt sleep at all.
Shower very poor.
Food average
I gave such high ratings due to the service from the staff.

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 27 October 2011
Sorry to hear that you were disappointed with your experience of the hotel. We are now in process to change the beds all over the country in the next few months as part of the new Ibis identity campaing.
Kind regards
Israel Navarro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Southampton Centre

Property: Ibis Southampton Centre
Address: 9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Green Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Southampton Centre 3*
Number of rooms: 93
Official Description (provided by the hotel):
Ibis Southampton Centre is an economy hotel located in central Southampton. Book the hotel for ease of access to the West Quay Shopping Centre, the port and entertainment districts. The hotel has 93 modern guest rooms equipped with satellite TV and tea & coffee making facilities, Free Wifi throughout. Light meals and snacks are available at the Cafe and the bar serves a range of drinks. Two meeting rooms can welcome up to 60 guests and there is car parking space for up to 100 vehicles. The hotel is ideally located for Southampton city centre as well as Southampton Port. Southampton Central station is 200m from the hotel, Southampton Airport is 6 km away. The ferry port is 500m from the hotel. ... more   less 
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Also Known As:
Accor Hotel Southampton Centre

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