We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very handy location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ibis Southampton Centre
Ranked #15 of 25 Hotels in Southampton
GreenLeadersBronze level
Reviewed 23 June 2013

We stayed at the ibis just one night before joining a cruise. It was an ideal location for the docks and for a bit of shopping. The rooms were adequate, clean and the beds were very comfortable. We decided to eat in the hotel for our evening meal, but unfortunately there seemed to be a lack of staff and quite a lot of guests with the same idea as us. We had a very long wait for our food but it was good and hot when it did come. After 2 hours we decided to go elsewhere for desserts. The staff were very apologetic and did there best with one of the staff members staying after he was supposed to have finished. We booked the buffet breakfast in the morning and that was fine with no staff problems. Would stay again if cruising from Southampton.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank hcbradley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this reviewResponded 25 June 2013

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Joanna Siwiorek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,017)
Traveller rating
Traveller type
Time of year
Language
  • More languages

652 - 658 of 1,017 reviews

Reviewed 22 June 2013

I have used this hotel 10 times in the last 2 months. Staff and Service are very good.
The hotel is in a good location, easy walking distance to shops and or short taxi ride into town. Nice clean and roomy reception area with a nice bar area for food and drink, standard fare at good prices.Rooms are ok if not just a little on the small side and lack free WiFi. Comfy beds and quiet and good night’s sleep is assured.

  • Stayed: June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank DonaldG G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this reviewResponded 25 June 2013

Many thanks for your kind review. I am glad my team made your stay enjoyable. Soon we will offer free WIFI in our hotels. Joanna Siwiorek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

Walking into the lobby truly raised my expectations, light airy and modern with pleasant staff and and an easy check in, hopes were dashed as soon as I got to the room! The cleaning left a little to the imagination, the bathroom smelt damp and the towels were a little grey and very thin. There was no milk for the tea and coffee although to be fair I did get some as soon as I asked. The bed was comfortable and and there was no noise from the road outside so I did get a good nights sleep. I felt it was a little too basic for what I had paid but it was adequate for one night

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this reviewResponded 25 June 2013

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Joanna Siwiorek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2013

We recently spent two nights at the Ibis Southampton Centre prior to our cruise on the Adventure of the Seas. Everything about the hotel was wonderful, especially the location.

We took the bus from Heathrow to Southampton and were able to walk from the bus station to the hotel, it took about ten minutes.

When we arrived, the nice man at the front desk checked us in immediately. He was very friendly and efficient.

Thanks to Tripadvisor, I had previously emailed my request for a room on the third floor facing the port and that is exactly what they gave us. We paid 44 UK pounds per night which we thought was a very good price.

Our room was just right for us, small, but perfectly functional.

On the day of our cruise, we could see our ship from our window. We walked from the hotel to the ship which was very easy and also took about ten minutes.

The hotel is very close to the West Quay Shopping Mall where we found lots of good restaurants at the food court.

We were also able to easily walk all over Southampton to see the sights.

I would highly recommended this hotel for anyone cruising out of Southampton.

Room Tip: Ask for a room on the third floor facing the port.
See more room tips
  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Viajes29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this reviewResponded 25 June 2013

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Joanna Siwiorek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2013

Best location, just opposite Southampton Central Station, within walking distance to shopping mall. The reception staff were very friendly and welcoming. Tip: Rooms only supplied with one towel per guest, so pick up some from reception if you need extra.





  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank Jian42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this reviewResponded 17 June 2013

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards,Joanna Siwiorek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2013

Stayed at this Hotel with friends while waiting to join the 'Adventure of the Seas' Cruise ship.
On arrival found the staff extremely friendly and welcomed us to the hotel.
We were having fun within a few minutes of arriving, good sign of a good Hotel.
My room was as usual adequate for my needs.
Has free use the lobby computer to the internet, comfortable seating, with a large dining and breakfast area, which is very clean and tidy.
There is a lobby bar, where again the staff are happy and smiling.
The Hotel is very close the Town Centre in Southampton about a 10'15miniute walk.
but there are also shops and some big stores just a couple minutes away.
The Cruise Terminal 101 (via gate 10) is again only some 10 minutes walk.
So for the the Hotel is ideally situated for shops and Cruise ships.
Parking is £5 per day
There was some building work going with the Hotel, but we didn't hear any noise or interference while we were there.
Will with out doubt stay there next time I'm joining the Cruise Ship or staying in Southampton.
Well done to the staff.
Capt.Harry

  • Stayed: May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank CaptHarry1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this reviewResponded 17 June 2013

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards,Joanna Siwiorek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2013

In general the hotel is very nice. Good location, clean, the service is eficient but not peasent, the breackfast is very goog. The only realy bad thing is the mattress. Its too soft and very uncomfortable.

  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank jonilobato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, Front Office Manager at Ibis Southampton Centre, responded to this reviewResponded 15 June 2013

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards,Joanna Siwiorek

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Southampton hotels
0.7 mi away
Jurys Inn Southampton
Jurys Inn Southampton
#8 of 25 in Southampton
1,071 reviews
0.1 mi away
Novotel Southampton
Novotel Southampton
#11 of 25 in Southampton
1,802 reviews
0 mi away
Hotel ibis budget Southampton Centre
Show Prices
Show Prices
Show Prices
0.3 mi away
Premier Inn Southampton West Quay Hotel
0.7 mi away
Premier Inn Southampton City Centre Hotel
0.6 mi away
Mercure Southampton Centre Dolphin
Show Prices
Show Prices
Show Prices

Been to Ibis Southampton Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Southampton Centre

Address: 9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#6 Green Hotel in Southampton
Price Range: £40 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Southampton Centre 3*
Number of rooms: 93
Official Description (provided by the hotel):
Ibis Southampton Centre is an economy hotel located in central Southampton. Book the hotel for ease of access to the West Quay Shopping Centre, the port and entertainment districts. The hotel has 93 modern guest rooms equipped with satellite TV and tea & coffee making facilities, Free Wifi throughout. Light meals and snacks are available at the Cafe and the bar serves a range of drinks. Two meeting rooms can welcome up to 60 guests and there is car parking space for up to 100 vehicles. The hotel is ideally located for Southampton city centre as well as Southampton Port. Southampton Central station is 200m from the hotel, Southampton Airport is 6 km away. The ferry port is 500m from the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, TripOnline SA, Hotels.com, Expedia, Ebookers, Evoline ltd, HotelsClick, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Ibis Southampton Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Southampton Centre

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing