- Free Wifi
Clean and comfortable. Room small but we were only staying one night prior to sailing to Norway. Staff very friendly and accommodating. The only downside was we couldn't use the air conditioning due to a awful smell from the unit. Not to be blunt about it but it smelt like a gent public toilet, the other let down was the quality of the breakfast. This was not up to the price charged, although the dinner the evening before was not bad for the price
Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, Joanna Siwiorek
Stayed at this Ibis Hotel for one night in June waiting for a cruise. For this purpose it's ideally situated literally minutes from the docks,It's clean enough and the staff are friendly but it's tired and in need of a refurb. Price is ok but carparking is extra and breakfast pricey for what there is. No toiletries and the wall mounted shower gel was empty. Cracked cup on the tray ..badly cracked not hairline these 2 failings show that housekeeping is sloppy, both rectified by the front desk but.
We didn't eat there at night went round the corner for a TGI Friday meal also a Mac on the site 2 minutes walk from the hotel. I've used Accor hotels a lot in Europe mainly Ibis and always been happy with them this was the worst more like an Etap. Next time in Southampton I'll try the Premier Inn.
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, Joanna Siwiorek