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“Very Basic”

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Ibis Southampton Centre
Ranked #10 of 24 Hotels in Southampton
GreenLeadersBronze level
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924 reviews from our community

Traveller rating
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    398
    245
    58
    31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Northallerton, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

I have just booked my room for my pre-cruise holiday in November this year. Will not stay any where else, the staff are as good as cunard staff. They cannot do enough for you, very pleasant, polite, helpful, caring and make sure your stay is as good as the last time. This will be my 6th stay at this hotel, and will re-book again. If you have stayed at the rest, try the best, you will not be disappointed. Looking forward to staying with you again. A very happy customer.

Room Tip: Which ever room I have had, has been quiet, no problem
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 22 May 2014
Dear Guest,

Thank you very much for your kind comments and compliments – we are delighted that you enjoyed your stay with us and we look forward to welcoming you back in November.

Kind regards,

Mikhail Myasin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

Accor Hotels have three establishments on the same site, a 4 star Novotel, a 2 star Ibis and a starless Ibis Budget. We stayed at the 2 star hotel which is aimed to compete with Travelodge and Premier Inn.

The hotel is very conveniently located, a few hundred yards from Southampton Central Station, on the edge of a major retail park and within walking distance of City Cruise Terminal. It is ideal for those (like us) arriving by train and wanting to stay one night before joining a cruise ship.

Reception was friendly and efficient. Our room was spotless and well appointed for the hotel class. The air conditioning was effective and easy to control and it was also possible to open the windows. In early May, it was fairly quiet outside and we slept with the windows open, but it may be a bit noiser in the summer. The room included a minibar and the usual kettle, cups, two teabags and potted milk substitute. (We're wise to that and bring our own tea, milk and teapot)

The bar area serves a limited café style menu which was a little unimaginative. There is a MacDonald's and a TGI Friday just outside the hotel campus for those wanting a wider choice. Breakfast appears fairly expensive, but it is an "all you can eat" option. It's good value if you want to sit grazing and drinking coffee until noon. For those wanting a quick coffee and a bacon roll, MacDonald's is around half the price.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 19 May 2014
Dear Guest,

I am very grateful that you could take time to leave us your thoughts and write a review. I am pleased that you enjoyed your stay with us, and we hope to see you again in the future.

Kind regards,

Mikhail Myasin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

I have stayed at the Ibis, Southampton for over a year, arriving each week whilst on an on-going project. I have found the staff the true asset of the hotel. I receive a warm and friendly welcome and it is fast becoming like a 2nd home to me. Will have no hesitation in recommending to anyone.

Room Tip: I nearly always get the same room, so this is now "Mine".
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank 100Lavinia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 22 May 2014
Dear 100Lavinia,

Thank you so much for your review. It is a pleasure to receive such a positive feedback from one of our most regular guests. I will share your comments with our team and we look forward to see you on your next visit.

Kind regards,

Mikhail Myasin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

We stayed for one night pre-cruise, staying purely based on the price. We were more than satisfied. The rooms were small and I wouldn't have liked to have stayed on a longer trip, but they were comfortable, as were the beds, and very clean.

The staff were great. There was a pleasant bar and restaurant area with reasonable prices and the breakfast was enough to put us on for a few hours.

I would stay again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maltomlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southmanager, General Manager at Ibis Southampton Centre, responded to this review, 16 May 2014
Dear Guest,

Thank you very much for taking the time to post your thoughts on here. I am glad that you enjoyed your visit, and I hope we can welcome you back to our hotel on your next trip to Southampton.

Kind regards,

Mikhail Myasin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Southampton Centre

Property: Ibis Southampton Centre
Address: 9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Green Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Southampton Centre 3*
Number of rooms: 93
Official Description (provided by the hotel):
Ibis Southampton Centre is an economy hotel located in central Southampton. Book the hotel for ease of access to the West Quay Shopping Centre, the port and entertainment districts. The hotel has 93 modern guest rooms equipped with satellite TV and tea & coffee making facilities, Free Wifi throughout. Light meals and snacks are available at the Cafe and the bar serves a range of drinks. Two meeting rooms can welcome up to 60 guests and there is car parking space for up to 100 vehicles. The hotel is ideally located for Southampton city centre as well as Southampton Port. Southampton Central station is 200m from the hotel, Southampton Airport is 6 km away. The ferry port is 500m from the hotel. ... more   less 
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Also Known As:
Accor Hotel Southampton Centre

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