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“Lovely atmosphere, quiet, great room and close to town!”

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Novotel Southampton
Ranked #11 of 25 Hotels in Southampton
GreenLeadersBronze level
Reviewed 15 March 2011

Myself and my partner stayed here in 2009 not 2010, but anyway!
The place was great, not fantastic or amazing but great. I would happily stay here again. Myself and my partner only stayed one night as a prelude to our yearly cruise, we always come down a day early to enjoy southampton ( btw if you come to southampton and love chinese food, Michelles Kitchen is just NOT to be missed, wow wow wow!) lol, anyway, the staff here were very friendly, we were allowed to bring food back to our room ( thanks Michelles Kitchen lol) despite there being a big ol' meeting of companies going on the place was quiet and clean!
Myself and my fella collected our delectable grub and took it back to our room we were right at the top, the views were great, especially as the next morning by craning our necks we could see our ship had docked!!
Easy for us to have a wee walk into town the next day!
The beds were SOOOOOOOOOO comfortable, so so comfortable, the shower and toilets were spotless and the room was pleasant.
The brekkie the next day was very nice, really tasty with plenty to fill you up!
All in allI wouldn't reccomend if you want a romantic getaway but if you just need somewhere clean warm and pleasant for a couple of days this place is perfect. We'll be staying at one of its sister hotels just across from the Novotel the Etap this May 5th and 6th as we wait for our ship the Oceana to take us back to Bruges, so review to come!

Stayed: May 2010, travelled on business
1  Thank Carriecakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernardSouthampton, General Manager at Novotel Southampton, responded to this reviewResponded 17 March 2011

Thank you for taking the time to write a review on Tripadvisor following your recent stay at Novotel Southampton hotel.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and found the value for money was exceptionally good.

Thank you again for taking the time to share your feedback and we look forward to welcoming you back to the hotel in the near future.

Kind regards,
Bernard Panisse
General Manager

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1,513 - 1,519 of 1,787 reviews

Reviewed 1 March 2011

Me and my partner stayed here for one night due to attending a concert at the guildhall. Thought the service was brilliant, all staff were friendly and polite. Swimming poole was lovely and warm and had it facilities to ourselves most of the time, my only moan would be that the entrance is a mainly glass door which leads from reception so other guests checking in can see you walking around in swimwear. sauna was also great. Room was fine, clean and well presented. bed was sssssoooooooooooooooooo comfy and no noises during the night despite a large wedding party going on. Only problem being the size of the bath tub, im a size 14 and it was a tight squeeze fitting in to it, not very wide!!!! not sure if its like this in all the rooms!!! Really close to shopping centre, lesuire world is right across the road, guildhall was about 10 minutes walk too. Breakfast was great, a large selection to chose from and as much as you wanted. Would recommend to others!!!!

  • Stayed: February 2011, travelled as a couple
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Thank charlie170689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernardSouthampton, General Manager at Novotel Southampton, responded to this reviewResponded 8 March 2011

Thank you for posting all your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel Southampton.

Kind regards,
Bernard Panisse
General Manager

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Reviewed 22 February 2011

Located a few minutes walk from West Quay shopping centre. Barriered parking (£4/day for hotel guests), friendly check-in , nice modern and clean lobby, stayed in an executive room on 2nd floor for modest additional fee (extra amenities in exec room include Bose ipod dock, Nespresso coffee maker, bathrobes and extra toiletries, otherwise a standard room i think). Comfortable and clean room. Flat screen TV, desk with internet connection , comfortable bed, window that opens, bath and shower, separate toilet room, tea & coffee making facilities, mini-fridge, wardrobe. Used the gym (small but high quality equipment) and swimming pool (small but clean and nice and warm), changing room - tiny! Breakfast was good - cereals, croissants, juice, toast, fruit, cold meats, yogurts, cooked items as well (eggs, bacon, sausage, hash browns, tomatoes, mushrooms etc.). All in all a good value stay and recommended.

  • Stayed: February 2011, travelled with family
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Thank Poliwhirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernardSouthampton, General Manager at Novotel Southampton, responded to this reviewResponded 8 March 2011

Thank you for taking the time to write a review. I am pleased that you enjoyed your stay in our Executive room . We look forward to seeing you again in the near future.

Kind regards,
Bernard Panisse
General Manager

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An Accor traveller
Crawley
1
Reviewed 19 February 2011

  • Stayed: February 2011, travelled as a couple
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
bernardSouthampton, General Manager at Novotel Southampton, responded to this reviewResponded 8 March 2011

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A TripAdvisor Member
London
1
Reviewed 9 February 2011

Excellent hotel, staff very friendly and professional, will come back

  • Stayed: February 2011, travelled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernardSouthampton, General Manager at Novotel Southampton, responded to this reviewResponded 21 February 2011

Dear Guest
Thank you so much for your kind comments following your recent stay with us at the Novotel Southampton. I am certain that the team will be encouraged by your remarks, and will continue to provide the excellent level of service you received.
Kind regards
Bernard Panisse
General Manager

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Reviewed 7 February 2011

Me and my girlfriend have stayed here a few times now and have always had a very pleasant stay. i am visually impaired and my girlfriend is also blind and deaf, staff here have always taken the time to make sure we can read the documents and have understood what they have said, so a big thumbs up here.

The excellence of the hotel begins from the second you walk through the front doors, a clean bright reception and entrance area, very friendly staff on reception who can always answer questions and make you feel welcome, rooms are always clean and bright, slightly warm but this hasn't been an issue yet, everything in the room has worked without problems, beds comfy, no complaints here.

We haven't eaten in the restaurant so can't review that, breakfast is good if we woke up early enough to get there, normally after a night on the town.

The swimming pool area is fantastic, very clean and bright, the swimming pool itself is always warm and the water is level to the floor, last time we couldn't use the pool due to maintenance.

Overall this hotel has met all my expectations and has always been a pleasure to stayy at, i have 2 more bookings with this hotel and expect to make many more

  • Stayed: January 2011, travelled as a couple
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Thank c8bondUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bernardSouthampton, General Manager at Novotel Southampton, responded to this reviewResponded 10 February 2011

Dear Mr Bond,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel Southampton, I was delighted to hear that you overall enjoyed your stay with us and we very much look forward in welcoming you back on the 14th February.

Kind regards
Bernard Panisse
General Manager

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Reviewed 26 January 2011

  • Stayed: January 2011, travelled on business
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1  Thank Jerry1971
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
bernardSouthampton, General Manager at Novotel Southampton, responded to this reviewResponded 2 February 2011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
Price Range: £56 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Official Description (provided by the hotel):
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 
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Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel

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