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“Great location”

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Novotel Southampton
Ranked #11 of 25 Hotels in Southampton
GreenLeadersBronze level
Reviewed 20 September 2011

We stayed here one night for the boat show. Hotel is in a superb location near the show with good car parking facilities at only £4 per day. Reception staff very friendly and efficient - both checking in and checking out. Bar staff again very efficient. Well refurbished hotel and clean throughout. We go to the boat show every year but this was the first time staying at the Novotel. Definitely will be back. A bit expensive for room only at £123 but they make the most of the boat show week and who can blame them.

Room Tip: reception staff will advise which are the best and what is available
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  • Stayed: September 2011, travelled as a couple
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Thank MiniMx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 5 October 2011

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. Southampton is a very busy City during the boat show and this is reflective of the rates for hotels. We look forward to welcoming you back to Novotel Southampton.
Kind regards,
Glenn Findlay
General Manager

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1,425 - 1,431 of 1,764 reviews

Reviewed 16 September 2011

We had a one night stay here following a week on the Isle of Wight. Our family room for one night was a bargain at £69 (non refundable). Its lovely and clean and has a modern interior. The room was very comfortable with a lovely clean bathroom. We walked from the hotel to the shopping outlet area which was great to pick up a few good bargains, then we headed for the spinnaker tower. The hotel seems to be a hub for people picking up a cruise as it was very busy in the morning with people checking out. I would recommend this hotel , we had a very nice stay.

  • Stayed: July 2011, travelled with family
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Thank KWillibobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 5 October 2011

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.
Kind regards,
Glenn Findlay
General Manager

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A TripAdvisor Member
Reading, United Kingdom
1
Reviewed 14 September 2011

Excellent hotel, friendly, helpful staff. Very nice rooms, both executive and ordinary , with good facilities. Excellent breakfast, nice bar. Walking distance from shops and town centre but near noisy roads.
Not cheap (and extra for car park!) but clean, modern and tasteful.

  • Stayed: September 2011, travelled with family
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 5 October 2011

Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Southampton again very soon.
Kind regards,
Glenn Findlay
General Manager

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Reviewed 8 September 2011

Stayed here for one night prior to a cruise holiday, and had a warm welcome, good sized room and comfortable nights sleep. Family used the Swimming Pool during our brief stay, and enjoyed a good breakfast. No complaints (never have had any at any Novotel), would recommend as a pre-cruise place to stay.

  • Stayed: August 2011, travelled with family
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Thank GWRTSSY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 16 September 2011

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Southampton and look forward to welcoming you back again soon.
With warm regards,
Glenn Findlay
General Manager

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An Accor traveller
High Wycombe, United Kingdom
1
Reviewed 7 September 2011

  • Stayed: September 2011, travelled with family
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 16 September 2011

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Reviewed 7 September 2011

Stay here fore three nights while visting the area. Checked in early but the rooms were not available so left our luggage with reception. Returned that evening to a long que. Am and Accor A-Club platinum and they had a priority desk. However was not manned and when extra staff came out they ignored us and went to the main que.

Rooms were spacious with a sofa and nice work station that rotated so you could sit at an angle while watching the tv or out of the window. Bed was comfortable but we needed to get a couple more pillows.

We upgraded to an executive room which gives free internet,a Bose sound system for your ipod and a nespresso machine. If you are going to need the interenet it is probably worth it (with the free internet you have to order via the tv their entertainment package for 9.99, but this also gives unlimited movies and other things)

The bathroom was a good size nice and clean with a good powerful shower over the bath. Bath a was little small. A good selection of complimentary toiletries which we weren't really expecting. The toilet was seperate in a rather small room but it worked ok.

Had a small mini-bar which with the executive rooms gives you a freee mineral water (note that this was only on the first night which is rather strange as if I had booked three seperate nights the room would have come with 3!)

The lobby was a good design looking fresh and simple. The breakfast in the restaurant was gave a good selection, nothing excellent but good to keep you going for the day. Our main gripe with this is that the hotel cant handle when the hotel is full. On our last day we had to wait a while for a table and service for tea and coffee was very slow coming only half way through out breakfast. They ran out of a number of items, including glasses which we found ourselves having to chase the staff to replenish.

Check out was not too busy but the bill wanted to charge us the full price for parking (we pointed this out and they subtracted the relevant amount to £4 a day, but make sure you check your bill for this.)

All in all a good standard of accomodation in a convenient location for the docks, Southampton and the New Forest.

  • Stayed: September 2011, travelled with family
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Thank ade99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 16 September 2011

Thank you for taking the time to write a review about your recent visit to at Novotel Southampton. I’m delighted that you enjoyed your stay and we have noted your comments Regarding our Check in and Breakfast.
Kind regards,
Glenn Findlay
General Manager

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A TripAdvisor Member
London, United Kingdom
1
Reviewed 4 September 2011

Our stay in the Hotel was great except for the heat in the room at night. So try and make available Air Condition or a Fan. The Location is very close to the Station which is convenient for people ravelling by train. The Staffs are very friendly. The Swimming pool was okay but i would have loved it more if there was a Sauna. The Breakfast i will rate 75%.

  • Stayed: August 2011, travelled with family
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 16 September 2011

Happy to hear that you enjoyed your stay at [hotel name] in [destination]. I look forward to your next visit.
Kind regards,
Glenn Findlay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
Price Range: £68 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Official Description (provided by the hotel):
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 
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Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel

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