We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very pleasant hotel for business stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Novotel Southampton
Ranked #11 of 25 Hotels in Southampton
GreenLeadersBronze level
Reviewed 28 April 2012

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 245Rick
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 1 May 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (1,764)
Traveller rating
Traveller type
Time of year
Language

1,350 - 1,356 of 1,764 reviews

Reviewed 25 April 2012

  • Stayed: March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank changi69
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 26 April 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 April 2012

Went to Southampton recently. Stayed in the Novotel. Its right on the docks. Right next to it is the beautiful docks and the West Quay shopping centre. Saw my parents off as they went on a cruise. Had a great weekend. Very helpful staff and a lovely superior room.
Def go back again.

Room Tip: Book a superior room with view of docks.
See more room tips
  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank stevie_rich1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 24 April 2012

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards,
Glenn Findlay
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2012

I hadn't been there since the re-furb and it looks great!
Very modern light and pleasant.

  • Stayed: February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ryan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 24 April 2012

We are happy to hear that you enjoyed your stay at Novotel Southampton and we look forward to your next visit.
Kind regards,
Glenn Findlay
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2012

Recently stayed at this hotel with my adult sister who has learning difficulties and is in a wheelchair. Staff could not have been more helpful or understanding. Everyone from front desk to bar staff, housekeeping and room service made our stay stress free by actually acknowledging and talking to her. (So often we encounter indifferent staff and the 'does she take sugar' attitude.) Our accessible room was fab, again made life so much easier with grab bars and room to actually move with the wheelchair. My only [small] gripe was that our double bed was two singles pushed together so that the matresses kept parting company in the night! I fully appreciate though that it is probably the case that most people using accessible rooms prefer twin beds so minor inconvienance to pay for the extra space the room gave us. Thank you to all staff concerned. Saying hello to someone with learning difficulties may seem a little thing but you would be amazed at the difference it makes, both to the person themselves and those caring for them.

Room Tip: Don't be afraid to let staff know if you have additional needs.
See more room tips
  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Suzanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 24 April 2012

Thank you for your kind words. We always welcome feedback and my team and I are so glad to have been a part of your visit to Southampton. We have also addressed the issue you had with our mattresses. I hope we can be part of your future travel plans and we look forward to welcoming you back to Novotel Southampton.
With kind regards,
Glenn Findlay
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2012

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank barrie_hood
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 16 April 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 April 2012

On checking in I requested to be moved. For a hotel that claims to have undergone expensive work the only parts I could see that have been impressively updated are the plush modern reception and the trendy bar/restaurant area. Both rooms (the one I was first sent to & the one I got moved to after requesting one of better quality) were seriously dated. The bobbly covering on the walls & ceiling as well as the separate cubby-hole toilet next to the bathroom reminded us of a welsh farmhouse in desperate need of renovation. Also the blankets on the pull-out sofa beds were tatty - not a welcome sight after a long journey. For £79 per night I was disappointed with this poor quality and will not be staying again or recommending this hotel to my friends, family or my business.

Room Tip: If you absolutely have to stay here book an Executive Room but even then I'd worry for you if yo...
See more room tips
  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Elliefantasic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this reviewResponded 16 April 2012

Thank you for taking the time to write your comments here. Sorry if our room did not live up to your expectations regarding the layout and style. I am looking into the matter regarding the blanket on your sofa bed and rest assured this will be addressed. Again many thanks for your comments.
Glenn Findlay
General Manager
Novotel Southampton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Southampton hotels
0.7 mi away
Jurys Inn Southampton
Jurys Inn Southampton
#5 of 25 in Southampton
986 reviews
0.4 mi away
Premier Inn Southampton West Quay Hotel
0.5 mi away
Grand Harbour Hotel
Grand Harbour Hotel
#20 of 25 in Southampton
1,886 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Holiday Inn Southampton
Holiday Inn Southampton
#15 of 25 in Southampton
1,224 reviews
0.1 mi away
Ibis Southampton Centre
Ibis Southampton Centre
#13 of 25 in Southampton
999 reviews
0.6 mi away
Mercure Southampton Centre Dolphin
Show Prices
Show Prices
Show Prices

Been to Novotel Southampton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
Price Range: £68 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Official Description (provided by the hotel):
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, TripOnline SA, ACCOR, Agoda, Hotels.com, Expedia, Ebookers, HotelsClick, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Novotel Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing