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“Excellant location”

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Novotel Southampton
Ranked #10 of 24 Hotels in Southampton
GreenLeadersBronze level
Oxfordshire
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellant location”
Reviewed 16 December 2013

Stayed for one night, in executive room, very clean, staff polite, room decor contemporey, over all place was good, great location, for shopping, pleanty of restaurants around, within 5, 10 min walk, did not eat in restaurant, as we went out for dinner, and was not hungry enough next morning to eat breakfast, would stay again, if got a good deal.

Room Tip: Its in a reasonable postion, so would think most rooms would be ok
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review, 30 December 2013
Thank you for your feedback, we were glad to read your enjoyed your stay and we hope to see you again soon.
Kind Regards
Glenn Findlay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,712 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
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Main Beach, Australia
Level 6 Contributor
620 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
Reviewed 14 December 2013 via mobile

Stayed here one night, good location for city centre, shopping and cruise terminals. Always appreciate complimentary wifi and great to have access to PC and printer to print out boarding pass. My only gripe was that I tried to check in at 1pm and was told my room was not available, although I had just watched 6 other people being allocated to their rooms. I got a good rate for the hotel at 70 a night, but I did book it 4 month ago and was given the impression by reception that I would need to wait at hour as I was on a discount rate, so much for booking in advance

Stayed December 2013, travelled as a couple
Helpful?
2 Thank JudyGraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review, 30 December 2013
Thank you for your review, I was glad to read that your enjoyed your stay with us and would like to assure you that we would never make somebody wait intentionally. Our check in time is from 2pm but if we do have the reserved room type available sooner we will always check our guests in earlier. Again thank you for your review and we do hope to see you again soon.
Kind Regards
Glenn Findlay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
Level 6 Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 13 December 2013 via mobile

We expected the usual bland chain breakfast and was amazed at the quality of all the ingredients- superb!! Staff in hotel were all very pleasant and the executive room was well worth the money! Would definitely return again .

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review, 30 December 2013
Thank you for your kind words, we are glad you enjoyed your executive room, Breakfast and our team. We hope to see you again in the future.
Kind Regards
Glenn Findlay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level 4 Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 December 2013

Stayed here for 3 nights on business. The hotel is in a good, convenient location to the city centre and is within short walking distance. The room facilities were good and the standard of cleanliness/ housekeeping was high. I did not eat in the hotel as the prices were high but I did use the bar facilities on 2 occasions and enjoyed the experience. I would stay here again if the price was right.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarenLuton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review, 12 December 2013
Thank you for taking the opportunity to review our hotel here on Tripadvisor, We a happy to read you enjoyed your stay and we are looking forward to seeing you again soon.
Kind Regards
Glenn Findlay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fareham, United Kingdom
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 December 2013

We had our yearly christmas do and the do was quite fun, the food a turkey main and a yummy roulade chocolate pudding were great. The bar was not cheap but I didn't think it was any more then normal for a hotel of this standing in fact the hotel we stayed in last year had drinks much more expensive!! The service was good and didn't have to wait too long at all.
The room was nicely laid out with a good bed and the toilet being separate from the bathroom I like that idea, the sink was querky but the bath was tiny!! It was like a large shower cubical.
Breakfast in bed tasted good but a little cold could do with trays with legs as the flat tray meant I ended up eating it at the desk in the end as I could not get comfy, I dislike paying extra for parking but that seems the case with most hotels these days. Cost was average but can say I have paid more for less

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dillster1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Findlay, General Manager at Novotel Southampton, responded to this review, 12 December 2013
Many thanks for your review, we do run several Christmas events here in the hotel and we are glad to read that you enjoyed your special event. Thank you for the kind words regarding your room and the service you received and I have taken note of your suggestion regarding the room service trays. We do not include parking in our room tariff as a large proportion of our guest travel via Train and public transport as we are very convenient to the station.
Again thank you for your comments and we do hope to see you again in the future.
Kind Regards
Glenn Findlay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Southampton

Property: Novotel Southampton
Address: 1 West Quay Road, Southampton SO15 1RA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Official Description (provided by the hotel):
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 
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Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel

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