We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Self awarded and Overrated 3* Hotel”
Review of Star Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Star Hotel
Ranked #24 of 24 Hotels in Southampton
Southampton, United Kingdom
1 review
“Self awarded and Overrated 3* Hotel”
Reviewed 9 October 2010

On the arrival we found that room wasn't prepared.
Due to the warm day I wanted to open the single sash window but it wasn't
possible because the rope in the mechanism of the window was snapped.
The electric kettle was out of order because the switch didn't work.
The room wasn't clean for non-smokers because there was cigarette ash next
to a telephone. (we booked non-smokers)

I reported the faults to reception and it was recorded but the receptionist
couldn't place us in an alternative room because the hotel was fully booked.

I am asked via email the General manager Ms Debbie Owens for refund again
because my statutory , consumer rights were undermined by the Star Hotel
management and failure to provide the prepared
room when no alternatives were offered.
Yet, the full price of £45 was charged and till today my complaint was
ignored.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

463 reviews from our community

Traveller rating
    54
    98
    103
    95
    113
See reviews for
49
173
52
85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 9 August 2010

This place is not a dump neither it filthy etc, but for some reason almost everything there remained to desire more. For example, the room itself, bath and bed linen were very clean, but small serving table was covered with a dirty tablecloth and had a dusty phone on top.

We liked the price, location, service and breakfast. We hated the noizy side, uncomfortable bed, absense of shampoo, dusty phone, dirty tablecloth, old fashioned tv with 3 channels.

Overall worth the price we paid and OK for a stopover.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barsuchok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgend, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 August 2010

Booked as it was close to car park but regret doing so! room was dirty and very noisy. had to request toiletries as there wasn't even a bar of soap in the bathroom. Opened windows as the room was very stuffy and smelt of other people . Bed linen was clean though the valance was too big for the lower half of the bed and we kept getting our feet caught in it. Tiny wardroom but plent of drawer space. No instruction regarding the phone or breakfast times etc. tv was very old huge thing but small screen and so low down you couldn't see it when you were in bed. Basically this needs to be refurbished it is very tired and the housekeeper either doesn't have enough staff to do a thorough room clean or isn't that bothered. The staff were very pleasant however we discovered that breakfast was £7 each so we went next door to the Wetherspoons and had a really good breakfast for £2.95!

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sashamegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Southampton hotels

Bognor Regis
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2010

We booked this very last minute as we realised we could get a "four poster" room for the same cost as a room in a travelodge. Really wasn't worth the money! The bed was very creaky and kept me awake all night. The room was very basic - literally just the bed and a tiny table which just about fitted the kettle. The one mirror was in the darkest corner with no plug points nearby and the cupboard looked like it was going to fall apart at any minute.
The bathroom was dark, and the extractor made so much noise it was impossible to have a conversation!
I looked under the bed when I woke up and realised that it was held together by a piece of 4x2 timber and the props that should be in place had fallen over and one was hidden behind the radiator!
On the positive side breakfast was nice and plentiful and the staff were fairly helpful, the location was good as it was right in centre of town.
I will not be booking in here again

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lolla2_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 July 2010

ok for one night but only as a stopover- a bed for the night. interiors reminded me of my grandma's old granny flat. pretty drab but for the price (booked last minute so likely reduced) it was ok. breakfast was nice.
not quiet as on the main high st. we were on the high street side and there is a nightclub a couple doors down.not recommended for a romantic break! your dream hotel it ain't!

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poor-wandering-one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 June 2010

Stayed the one night here, glad that was our plan. Not much to write about, but if you want a very very basic cheap budget 'Hotel' room when this is your answer. Very basic amenities but you get what you pay for though the sheets were dirty and there was mould in the bathroom, the bed dipped into the middle so you felt like you were rolling into a pit everytime you moved. Inconsiderate late night revellers in the corridor but you get that everywhere.
Honeymooners & senior citizens DO NOT book here!!
The breakfast was good - the only positive thing I can say really, though as I mentioned earlier, it's a very basic budget stopover.
Never saw the bar open.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roberto003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derbyshire
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 June 2010

the staff were helpful and polite the room was nice but slightly dated, beds and pillows very comfy and clean although we stayed in a none smoking room the room did smell of stale smoke which was quite dissapointing, but we were only there for one night so not to worry. although the hotel is near a busy night club and next door to a witherspoons pub we didnt hear any of the noise.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hayleyann23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Southampton hotels
0.1 mi away
Mercure Southampton Centre Dolphin
0.6 mi away
Ibis Southampton Centre
Ibis Southampton Centre
#11 of 24 in Southampton
952 reviews
0.5 mi away
Hotel ibis budget Southampton Centre
Show Prices
Show Prices
Show Prices
0.3 mi away
Holiday Inn Southampton
Holiday Inn Southampton
#16 of 24 in Southampton
1,119 reviews
0.5 mi away
Premier Inn Southampton City Centre Hotel
0.7 mi away
Jurys Inn Southampton
Jurys Inn Southampton
#6 of 24 in Southampton
804 reviews
Show Prices
Show Prices
Show Prices

Been to Star Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Star Hotel

Property: Star Hotel
Address: 26 High Street, Southampton SO14 2NA, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #24 of 24 Hotels in Southampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Star Hotel 3*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Hotels.com, Ebookers, Priceline, TripOnline SA, Evoline ltd, Traveltool, S.L.U. and HRS so you can book your Star Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Star Hotel Southampton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing