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“Holiday Inn southampton”

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Holiday Inn Southampton
Ranked #14 of 24 Hotels in Southampton
Nuneaton, United Kingdom
Level 5 Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Holiday Inn southampton”
Reviewed 28 May 2014

Very comfortable hotel, nicely decorated, polite and helpful staff, tv in the room, good selection for breakfast in the morning, they even had a pancake maker! Unfortunately the pool was closed for maintenance when we were there

  • Stayed June 2013, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank AndrewJBall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (312)
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English first
Leigh-on Sea, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014

We booked a 2 day Peppa Pig World package in April 2014. Google maps tried to direct us through a customs controlled area at the docks - we were politely told to turn around go the long way around the waterfront! When we pulled into the car park we thought we'd made a mistake as the exterior of the hotel looks quite basic and not at all attractive. Also the displayed car park rates for hotel guests alarmed us a bit. One inside though, the interior was much nicer than expected and, despite the signage, car parking is free for hotel guests - you just need to ask for an exit ticket to use on your way out.
Rooms were comfortable and fairly clean, we had adequate space for us and the 2 children (11 and 3 years old). We decided to eat in the hotel restaurant. The food for the adults was simple but very nice - the bonus was that kids ate as much as they wanted free from a buffet, including enormous ice cream desserts.

Overall we were pleased with this hotel - it is not a luxury hotel, it's more of a business conference stopover, but we were well looked after and would happily stay there again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank agentnaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review, 3 June 2014
Dear Guest, Thank you for your feedback from your recent stay here at the Holiday Inn Southampton. I am delighted that you were pleased with your stay and I also hoped that your family enjoyed Peppa Pig World.
I hope we may have the pleasure of welcoming you again in the future.
Kind regards
Robert Walker
Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Helens UK
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 May 2014

Excellent location for port.
Helpful staff. Clean and comfortable room.
Good choice of food.
We had evening meal and breakfast.
Free wi fi is a possibility for regular guests which will be helpful.
We have previously stayed here and would recommend it.
The hotel offers parking for those on a cruise holiday and there are different packages available.
To park overnight is £7 but this price hasn't changed in 2 years.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review, 28 May 2014
Dear Guest, Welcome Back to our hotel and thank you for your kind comments. The pre-cruise packages are excellent value and I delighted that you chose to stay with us again. I will certainly pass your comments onto the team here.
Kind regards
Robert Walker - Cluster General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 May 2014

Booked 2 rooms, 1 for myself and husband and 1 for my teenage daughters, very easy to find and plenty of space to park the car, check-in was handled very well by Krys and he was able to give us 2 rooms on the same floor, rooms were very clean and beds very comfortable, plenty of hot water too and it was nice to have a good view of the boats etc. Breakfast was really good and freshly cooked (sausages were especially good) which was great as so many breakfasts we have had have been really disappointing, we only stayed 1 night so did not get a chance to use the leisure facilities but all in all a good experience - would definately recommend this hotel

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mthe123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review, 28 May 2014
Dear Guest, Thank you very much for your kind comments from your recent stay here, I will certainly pass your praises onto Krys, he will be delighted that he helped welcome you and ensure your stay met with your expectations. I hope that you will choose to stay with us again in the future.
Kind regards
Robert Walker
Cluster General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 May 2014

Perfect stay at the holiday inn just the other week! Issue with the shower was rectified quickly, but hey, what can they do? No one told them the shower was broken so they couldn't fix it! Great night s sleep and great food, staff were attentive but not 'in your face'.

First time I have stayed here, but I will definitely be back!

Room Tip: If there is any issues, just tell the staff! Be polite, they are more than willing to help!
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IntlDesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review, 27 May 2014
Dear Guest, Thank you so much for your kind comments, I will certainly pass these on to the team here at the hotel. I am delighted that the facilities and service met with your expectations and I hope we may have the pleasure of welcoming you once again to the Holiday Inn Southampton.
Kind regards
Robert Walker - Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 May 2014

Not a great start first room shower didnt work, second room over reception so smoke etc coming through window, third and final time of moving offered next to really nosy lifts on the fifth floor, I am sure I could here them at every stop. I had problems logging in after moving rooms and all this started due to the shower not working in the first place.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review, 27 May 2014
Dear Guest, Thank you for your comments regarding your recent stay here at the hotel. Our hotel is committed to providing our guests with the highest level of services and facilities, which we fell short on this occasion. We constantly strive to provide an environment of comfort and value to our guests. This feedback will be shared with the appropriate people that can help us make a difference to ensure that your expectations are met in the future.
I hope that you will choose to stay with us again in the future where we can show you that the unfortunate issues you raised was not the normal service at this hotel.
Kind Regards
Robert Walker. - Cluster General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northwich, United Kingdom
Level 5 Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 May 2014 via mobile

I have stayed twice at this hotel and both were very pleasant and without any complaints. All staff were very nice and helpful. All food was enjoyable and well presented. The hotel has a good size pool. The cruise terminal is only a short walk away, no need for taxi. It was lovely to wake up to the view of the ship. Will be back soon.

Stayed May 2014, travelled with friends
Helpful?
Thank AnnaK8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker2014, General Manager at Holiday Inn Southampton, responded to this review, 27 May 2014
Dear Guest, Thank you for your comments regarding your recent stay, I am delighted that the team here at the hotel made your stay comfortable and enjoyable and the facilities offered met with your expectations.
Kind regards
Robert Walker.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Southampton

Property: Holiday Inn Southampton
Address: Herbert Walker Avenue, Southampton SO15 1HJ, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Southampton 3*
Number of rooms: 133
Official Description (provided by the hotel):
The Holiday Inn Southampton is situated in the heart of Southampton City Centre, with views over the waterfront and close to the M3 and M27 motorwaysThe Holiday Inn Southampton is located next to all Major Cruise Terminals making it the prime hotel for your Pre Cruise Stay. A pre cruise package rate is available which includes Breakfast, Car Parking and Transfer to the TerminalDuring your stay you can take advantage of West Quay Shopping Centre, day trips to the Isle of Wight, New Forest, and Paulton's ParkThe Holiday Inn Southampton is host to the PSP Southampton Boat Show. The hotel is centred in the heart of the show ground making it the ideal location to stay. Package rates available direct at the hotel.The hotel consists of 130 en-suite, air conditioned bedrooms with high speed Internet access, Spirit Health Club, Conference Centre, Restaurant, Bar and LoungeOur facilities also include 24 hour Room Service and free use for our residents to the Spirit Health Club which includes an indoor swimming pool, gym and sauna.The Holiday Inn Southampton has 5 Meeting Rooms and can accommodate up to 180 delegates, ideal for meetings and all special occassions. All rooms have air conditioning, wireless Internet access and all day tea and Starbucks coffeeAccessible & Family Rooms available. Kids Stay & Eat Free(Terms and Conditions Apply) ... more   less 
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Also Known As:
Holiday Inn Southampton Hotel Southampton
Southampton Holiday Inn

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