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“Best choice for a cruise stay”

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Holiday Inn Southampton
Ranked #14 of 25 Hotels in Southampton
Reviewed 27 May 2009

We chose the Holiday Inn as our overnight before leaving for a cruise to the Mediterranean from Southampton. We flew to Heathrow and took the National Express coach to Southampton. Very easy walk to the Holiday Inn from the bus station. The hotel's location was the best we could have picked, as we could also easily walk to the ship for boading. No need for a taxi. Our reservation was waiting for us and check in was efficient. We asked for a room with a view and were able to see our ship when it docked. The room was not large but was comfortable. We booked w/breakfast and it was very good and quite satisfying. Staff was friendly. Just a short walk across the street was the old city, definitely interesting for a stroll. There are a couple of nice pubs for dinner; we enjoyed the Duke of Wellington. One nice point of this hotel was that we met several other couples going on the same cruise and encountered them often on the trip, which made it more fun. We were pleased with our choice of this hotel and would stay there again. It is of course, a Holiday Inn so no surprises.

  • Stayed: May 2009, travelled as a couple
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1  Thank jimillym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,125 - 1,131 of 1,197 reviews

Reviewed 25 May 2009

We stayed here before our cruise and would definitely stay again for that purpose. We flew into Heathrow and came down on the National Express bus and then walked to the hotel from the bus station. Even with our luggage this wasn't too bad but we were lucky with sunny blue skies that day.

It's very close to a nice shopping mall and was a short taxi ride from the cruise terminal.

  • Stayed: May 2009, travelled as a couple
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1  Thank Shelbyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2009

A friend and I stayed at this hotel from 1 through 6 April 2009. The hotel is well-located near Southampton's docks. It was a pleasant surprise one morning to throw open my curtains to find the cruise ship "Oceana" moored just several hundred feet away. Rooms on the other side of the hotel face the city and its Mayflower monument, medieval walls, etc.
Rooms were comfortably furnished and well soundproofed. Staff were obliging; in the absence of a business center, they twice printed out word processing documents I needed on their reception office's printer. A full English breakfast is included in the room price, and was well prepared. The dining area is sunny and pleasant and, despite a full hotel, functioned efficiently.
My only gripe was the cost of high-speed internet: 20 pounds for 24 hours is nearly three times what most hotels in the U.S. charge. One could also purchase an hour for six pounds, but I believe it had to be used in the hotel lobby.
Hotel elevators were slow in responding, apparently a common UK problem; one wait exceeded eight minutes.
There are no restaurants or shops within 1/2-mile, and a four-lane highway lay between the hotel and "town," making walking to these difficult for elderly or infirm if one does not have a car, .
In general a pleasant experience -- comfortable and competent.

  • Stayed: April 2009, travelled on business
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2  Thank Teach1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2009

We stayed for one night on the way to Bournemouth. We had our doubts about Holiday Inns but the location was convenient, they did interconnecting rooms(we travelled with our 4 year old) and it was amazingly cheap. We payed £155 for 2 rooms and DBB for all 3 of us. On arrival we looked at the rooms before checking in as we had up until 4pm to cancel. To be honest it was quite basic but great views...right out onto the Devere opposite. We were honest with the reception staff and told them we were going to look at the other hotel. They were fine with this and said they'd keep our reservation until we decided. The Devere was lovely but all they had left were rooms with awful views of a block of flats and the price for DBB for 2 rooms was more than double. As we only having a brief stop, we opted for the Holiday Inn. The reception staff were very welcoming and friendly considering we had just checked out another hotel. We had 5 beds between the 2 rooms and the family room was very big. Basic bathroom and disappointingly, no fridge or minibar but the customer service more than made up for this.

With low expectations for dinner, we were amazed at how good the food was as was the service. Our son's meal was included in the price and after a great 3 course meal we only had a modest drinks bill.

My only advice if you're staying there, opt for a room away from the lifts and on a high floor for the views. Thank you to all the staff for a really pleasant stay...and I am fussy!

  • Stayed: March 2009, travelled on business
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1  Thank Loverofluxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2009

I liked the place because it did what it said on the label.
It is, in my view, a good three star (to the upper end of 3 star) hotel. It is well situated (an easy 10 minute walk to the centre of Southampton) with plenty of free car parking. We paid £59 per night (2 nights) for an "executive room" (don't really know what that means!) which we thought was good value. We got a good view over the docks from the eighth floor and the room was well furnished and in good condition. It was fairly spacious for what we were paying with a decent sized bed, two chairs at the window and a third at a desk/dressing table. There was a safe in the room and extra pillows without having to ask. The bathroom was OK but looked a bit older than the main room. But the water was hot and plentiful! There seemed to be air-conditioning but, if there was, it wouldn't work. The temperature in February in Southampton was such that the problem - if there was one - was not worth pursuing.
The breakfast was a buffet with one of these toasters which undertoast if the bread is put through once and overtoast with two goes. I feared the worst with the hot food but, although not really hot, it was acceptably hot as this type of buffet goes. Overall breakfast was pretty acceptable. Coffee was freely available and the restaurant staff were pleasant. The evening meal seemed overpriced and, as there was no special offer, we ate elsewhere. The bar is fairly small and open plan adjacent to the reception but was pleasant enough although fairly pricey.
Lastly, we found reception to be very good. We were very pleasantly greeted on arrival, helped when we asked for a local map and efficiently dealt with when we checked out. And the bill was correct - it is not always in British hotels!
I would thoroughly recommend the hotel for someone with a short stay in Southampton who wants decent quality accommodation, easy access to shopping (I forgot to mention there is a massive retail park about 5 minutes away) and the facilities of Southampton town centre.

  • Stayed: February 2009, travelled as a couple
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1  Thank hibees43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2008

Hotel Staff at this hotel were brilliant, nothing was to much trouble, they were all extremely friendly and went out of their way to be helpful.

Food was excellent, buffet breakfast, plenty of it and hot. Evening meals good choice and well prepared.

Room was massive. We had a Family Room and it was huge.

We visited this hotel for a two night break with my parents and an 8 year old. It suited us all, and we will definately be returning in the future.

  • Stayed: December 2008, travelled with family
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1  Thank chocoholicGloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2008

We stayed at the Holiday Inn prior to going on a cruise, and from location and convenience point of view it was ideal. It's also located only a short walk away from the huge central Southampton shopping mall and city centre shopping area.

All the staff we met were very pleasant and friendly. We just came away feeling it was overpriced for what you got and although the main reception and dining/bar area on the ground floor had been recently revamped, the rest of the hotel was in need of a makeover.

Our room, 907, was at the back of the hotel so looked out over the docks where the cruise ships were berthed which was interesting to view.

The room itself was a fair size and comfortable but dated and tired and the window was very small for the size of the room, so it made the room appear dark. Good points were; there was an iron and ironing board; trouser press and beverage tray in the room and there was a choice of pillow fillings/firmness which was great as the standard ones would have been very hard but the feather ones we changed to were great.

The hot food at breakfast was fine, all of it was very hot, fresh and nicely cooked, The range of other items offered was very limited considering it is meant to be a 4* hotel. The fruit was just kiwi, grapes and grapefruit for fresh fruit and only very small bowls of each were available, there was a basket of fresh fruit as well. Only mass produced cheap white and brown bread was available for toasting although a much better quality loaf was available for you to slice yourself. There were a few processed cheeses available but really breakfast was poor.

A number of the individual cereal packets were up to 5 months out of date!!

As there are numerous hotels to choose from in the area just as convenient for the cruise terminal I doubt we would chose to stay at the Holiday Inn again, at least until the rooms are upgraded.

  • Stayed: September 2008, travelled as a couple
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1  Thank dedicatedtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Southampton

Address: Herbert Walker Avenue, Southampton SO15 1HJ, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Southampton
Price Range: £77 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Southampton 3*
Number of rooms: 133
Official Description (provided by the hotel):
The Holiday Inn Southampton is situated in the heart of Southampton City Centre, with views over the waterfront and close to the M3 and M27 motorwaysThe Holiday Inn Southampton is located next to all Major Cruise Terminals making it the prime hotel for your Pre Cruise Stay. A pre cruise package rate is available which includes Breakfast, Car Parking and Transfer to the TerminalDuring your stay you can take advantage of West Quay Shopping Centre, day trips to the Isle of Wight, New Forest, and Paulton's ParkThe Holiday Inn Southampton is host to the PSP Southampton Boat Show. The hotel is centred in the heart of the show ground making it the ideal location to stay. Package rates available direct at the hotel.The hotel consists of 130 en-suite, air conditioned bedrooms with high speed Internet access, Spirit Health Club, Conference Centre, Restaurant, Bar and LoungeOur facilities also include 24 hour Room Service and free use for our residents to the Spirit Health Club which includes an indoor swimming pool, gym and sauna.The Holiday Inn Southampton has 5 Meeting Rooms and can accommodate up to 180 delegates, ideal for meetings and all special occassions. All rooms have air conditioning, wireless Internet access and all day tea and Starbucks coffeeAccessible & Family Rooms available. Kids Stay & Eat Free(Terms and Conditions Apply) ... more   less 
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Also Known As:
Holiday Inn Southampton Hotel Southampton
Southampton Holiday Inn

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