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Reviews (1,345)
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326
525
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All reviewscruise terminalfloor to ceiling windowsseparate buildingpre cruise stayexecutive roommayflower parkreception staffbit datedstayed here for one nightisle of wightfollowing morningbuffet styleself servicewest quay shopping centreovernight staybreakfast was excellentgood nights sleep
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157 - 162 of 1,345 reviews
Reviewed 9 September 2017

Location was spot on; central to Oceana (a club that me and my boyfriend love, plus were attending that night) It's also local to West Quay, the train and coach station, the ferry terminal.
Loved the table in the room that had separate chairs!
Room was clean and tidy. Bathroom could have been more modern however I guess that's the negatives to paying for a standard room.
Didn't have a fridge which is what we were used to.
Efficient and helpful staff. Leisure Centre was separate which me and my boyfriend really liked. Hot Tub was amazing! Price we paid was pretty good for one nights stay in August.

Stayed: August 2017, travelled as a couple
Thank _natashavincent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen A, General Manager at Holiday Inn Southampton, responded to this reviewResponded 10 September 2017

Many thanks for your kind review. I was delighted to read that you enjoyed your stay. I do hope that we will have an opportunity to extend you a warm welcome back in the near future. Regards, Stephen Allison, Cluster General Manager.

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Reviewed 7 September 2017 via mobile

Fantastic service. Lovely food. Definitely going back for more functions. Completely made our wedding day. All the staff looked after us. Definitely recommend as a wedding venue and evening reception.

Stayed: July 2017, travelled with family
1  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen A, General Manager at Holiday Inn Southampton, responded to this reviewResponded 8 September 2017

Many thanks for your kind review. I was delighted to read that all went well for your most important day and that you found the staff friendly and helpful. I do hope that we will have an opportunity to extend you a warm welcome back in the near future. Regards, Stephen Allison, Cluster General Manager.

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Reviewed 6 September 2017

Very comfortable room.Friendly staff and a great breakfast. Disappointed that there was a blank plug hanging off the wall. You need to be aware that there is a charge for parking a car in the hotel car park.

Stayed: September 2017
Thank casemxm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen A, General Manager at Holiday Inn Southampton, responded to this reviewResponded 8 September 2017

Many thanks for your kind review. I was delighted to read that you enjoyed your stay. Thank you for your feedback regarding the plug. We will address this immediately. I do hope that we will have an opportunity to extend you a warm welcome back in the near future. Regards, Stephen Allison, Cluster General Manager.

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Reviewed 5 September 2017

Stayed here for one night before a cruise. Booked five rooms including breakfast for a great price. Staff very helpful. Public space comfortable and clean. Location to the city pubs, restaurants and clubs great, short walk or taxi ride.

Room Tip: Higher floors are quieter.
  • Stayed: September 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Roger-marston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen A, General Manager at Holiday Inn Southampton, responded to this reviewResponded 6 September 2017

Many thanks for your kind review. I was delighted to read that you enjoyed your stay and found the staff friendly and helpful. I do hope that we will have an opportunity to extend you a warm welcome back in the near future. Regards, Stephen Allison, Cluster General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

Hi

Great staff, clean room, but desperately in need of refurbishment. Think £30 night B&B rather than Holiday Inn standards

A picture says a thousand words ....

A disgrace & from numerous other reviews the management are very well aware of this

Stayed: September 2017, travelled on business
1  Thank IainMc68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen A, General Manager at Holiday Inn Southampton, responded to this reviewResponded 5 September 2017

Thank you for your review. I was most concerned to read your comments, as the issues raised are certainly not in keeping with the standards, quality and customer care normally associated with the Holiday Inn, Southampton. We are indeed refurbishing the bedrooms in the latter part of the year. I do hope that you will consider giving us an opportunity to extend you a warm welcome back in the future. Regards, Stephen Allison, Cluster General Manager.

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