Having read reviews we were given a room on the top floor at the front, lots of traffic noise and the heating appeared to have a bad case of indigestion , so we asked for a different room. The staff on reception were very helpful and gave us a room facing the rear. After we returned from dinner I realised we should have tolerated the traffic noise due to the troglodyte wedding reception being held in the hotel. As interesting as it may have been I didn't want to listen to their family disputes being aired under our closed window, or a barrow being dragged backwards and forwards to a van in the early hours. It would appear Essex has nothing on Hampshire in the chav stakes. I can't really blame the hotel for me only getting four hours sleep but I had hoped for almost twice that after a long day. Breakfast was excellent as were the staff , genuinely nice people.
I was somewhat surprised when we checked in around 6 pm to be told my credit card had already been charged as they were allowed to, at 12:06pm ,an hour and 54 minutes before check in starts. Given the choice I would have paid cash.
Hopefully we were unlucky but if I needed a hotel in the area, I doubt this would be my first choice.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TripOnline SA, Evoline ltd, HotelQuickly, LateRooms, Cancelon and Ebookers so you can book your Highfield House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Highfield Hotel Southampton