I've said this about Premier Inns before - if you accept them for what they are, these are excellent hotels. I feel the same way after my latest stay, and am happy to recommend Southampton West Quay. The surroundings are singularly uncharming, but the building looks new. The reception area is dominated by a vending machine, 3 computers (not free) and two very unattractive reception 'desks'.
I will get the one negative out of the way - this hotel doesn't have its own car park. There is a drop-off area but parking is next door in the West Quay car park. The hotel will validate your ticket so you have 23 hours parking for £5. I couldn't work out how to walk back to the hotel after parking the car (ended up ignoring the 'no pedestrians' sign) and it was a pain to have to walk so far to get something we'd left in the car. I'm also not quite sure how it would work if I wanted to take the car in and out - I assume I'd have to pay each time.
Otherwise, this is a very clean and comfortable hotel, with exceptionally charming and helpful staff. We arrived late Sunday afternoon when this area and the surrounding shopping centres are very, very closed. We ended up eating in the hotel restaurant, which serves very large portions of acceptable food. Reasonable wine choice too.
The room and bathroom were clean, quiet and the air conditioning effective and quiet. Staff went out of their way to be helpful, and a minor problem was sorted out immediately.
You are not going to get wonderful views or elegant decor, but Premier Inn prices are extremely competitive, and the staff and accomodation are excellent.
- Official Description (provided by the hotel):
- Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Southampton West Quay Hotel Southampton