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“Excellent all round !!”

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Premier Inn Southampton West Quay Hotel
Ranked #2 of 24 Hotels in Southampton
Certificate of Excellence
Harpenden
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent all round !!”
5 of 5 bubbles Reviewed 30 August 2011

Stayed one night here, would definitely use them again. Extremely clean, bedrooms immaculate, beds very, very comfy. Every member of staff we happened to speak to were so very friendly and thoughtful, genuinely so, ...it was a real pleasure to stay there.!!

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Chappers064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,983 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (305)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 August 2011

what a great place
the room was nice and clean shower was fantastic
will use this place again when back this way

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank worknleisurewear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braintree
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 August 2011

I dont usually write reviews but stayed here for one night before setting off on a cruise. The family room but perfect, very clean and two separate single beds for the children. Breakfast was lovely. £7.99 per adult and the kids ate for free. A really good choice for everyone. Parking across the road was free overnight, just had to feed

The staff were what really made the stay great. Really friendly and helpful. Nothing was too much trouble.

A perfect base for pre-cruising. Would definately book again.

Room Tip: Book on line
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 bubbles Reviewed 22 August 2011

Twice now I've stayed in this hotel and mostly I've enjoyed the location and the clean, modern facilities that this establishment provides.
However, both times I've stayed there, I've got into the shower, turned on the water and reached for the soap dispenser only to find it's EMPTY. This is purely and simply bad housekeeping. I guess in future, I'll have to remember to test the unit for soap prior to turning-on the water and if it's empty' I'll have to phone reception and WAIT for 5 or 10 or 15minutes until someone appears to fill the dispenser!!

Room Tip: Almost very good hotel.
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  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Ian057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 19 August 2011

I arrived here quite late in the night and could not find it .... One can not immagine there is a hotel in the middle between West Quay and IKEA.
Anyhow, it was a very surpise for me: the room was large, clean and well equipped. The bathroom was ok.
The breakfast excellent, the staff helpful and gentle. I had some troubles with the bathroom and they solved everything very quickly and efficiently.
The position, although not central, is actually interesting. It is possible to reach High Street and Above Bar Street (the main street of the city) in just 5 minutes walking.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Sgorla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 August 2011

Stayed in Premier inn as a base for our trip to peppa pig world in Paultons Park. cannot recommend the place highly enough. Extremely child friendly, staff service & food were all excellent. Rooms were spotless clean and decent size for 2 adults & 2 small kids. It only a 10 min drive to Paultons Park and right beside the excellent west quay shopping centre. I stay in a lot of hotels through work & leisure and for what we were looking for this could not have worked out any better.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank CEJ_12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 15 August 2011

We got a bargain £29 room for 2 nights at the beginning of August and we thought this hotel was very good. As the hotel is new (opened in May) the rooms were spotless and had tea and coffee facilities, flat screen tv and air conditioning in all the rooms (which was a god send, as the weather was hot during our stay)!! It is next door to the West Quay shopping centre and here is where you keep your car as there is no on-site parking. It cost £5 for 23 hours and the hotel validates your ticket. The first night we stayed, the hotel's restaurant in the evening was very busy, but the staff were all very friendly and hard working. We thought the food was pretty good and they had some great deals on and the bar area had a nice relaxing atmosphere to it. In the morning however, it was a bit chaotic at breakfast, as there didn't seem to be enough staff to cope with the amount of people turning up in the restaurant to eat.
There is not a lot to do in the immediate vacinity, but we walked approx 1 mile from the hotel and visited the Ocean Village marina, which had a few bars and restaurants, which were nice to spend a few hours in.
The majority of visitors to this hotel are cruisers and families visiting Poultons Park/Peppa Pig World, but for the price we had a really nice time and feel it is worth another visit in the near future.

Room Tip: All the rooms are identical and feel there are no rooms better than others.
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank nigelandsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Southampton West Quay Hotel

Property: Premier Inn Southampton West Quay Hotel
Address: 96 Harbour Parade | West Quay, Southampton SO15 1BA, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Southampton
#2 Romantic Hotel in Southampton
#2 Family Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Southampton West Quay Hotel 3*
Number of rooms: 155
Official Description (provided by the hotel):
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Southampton West Quay Hotel Southampton

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