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“Wish we had stayed longer!”

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Premier Inn Southampton West Quay Hotel
Ranked #2 of 25 Hotels in Southampton
Certificate of Excellence
Reviewed 30 October 2011

We were going on a day visit to a P&O ship docked in Southampton, so decided to travel down after work the evening before.
We prebooked the Premier Inn at a very reasonable price. SatNav gave us a few problems finding the hotel, but it was relatively easy to spot. We parked in the multistorey behind the hotel.
Check-in was very simple - diy via a machine - however there was a very friendly staff member available to give us a hand if we needed it.
Room was spacious, clean, and warm. Bathroom good - nice hot shower - and the bed was comfy. Few noise problems - doors closing along the corridor, and some drunks singing briefly outside. I admit, however that I am a light sleeper.
We had continental breakfast which was excellent. The cooked breakfast also looked good. The restaurant was very pleasant and exceedingly well-run.
With hindsight I think I would have liked to have arrived earlier in the day, and possibly have had dinner at the hotel.
Thoroughly recommended hotel

  • Stayed: October 2011, travelled as a couple
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1  Thank LoveourholsBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,098 - 2,104 of 2,175 reviews

Reviewed 27 October 2011

Everything was perfect,more like a 4 star hotel than a premier inn. Staff a real credit to the hotel.

  • Stayed: October 2011
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1  Thank Hollyjscotland86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2011

This is a brand new hotel, and it shows- in a good way. The room was very clean and well-fitted out, with comfy firm beds and a decent shower. Breakfast was a surprisingly good buffet- lots of choice. Staff were young and unfailingly excellent- they went out of their way to help, for example with directions, helping us to open doors, picking up dropped teddies etc. Considering that the room was only £29 (for a couple and a child- a double and a single bed) this was a bargain. (Breakfast cost extra but I would definitely take it).
If you happen to be travelling to Peppa Pig World, this hotel is close and easy to find, and welcoming of children.
I am trying to think of downsides to this hotel and the only one I can come up with is a) you need to pay to park in the adjacent multi-storey and b) the view from the window is not particularly picturesque. Oh, and c) at breakfast tea and coffee are included but you have to pay for hot chocolate. These are tiny things. I would definitely return.

Stayed: October 2011, travelled with family
1  Thank Fiona949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2011

Family room for four, spotlessly clean, very comfortable, welcoming staff and great breakfast. A bargain for £62. Top tip, despite what the staff say, park in the drop off area at the back of the hotel for free!! We did!!

  • Stayed: October 2011, travelled with family
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Thank rc476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2011

I was part of a group of 15 ladies who stayed for 2 nights from 21st October. The staff went out of their way to look after us,nothing was too much trouble. Breakfast was wonderful and the hotel was very clean. Room was spacious and the bed very comfortable. I would not hesitate to use this hotel again!

  • Stayed: October 2011, travelled with friends
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Thank Vanessa3276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2011

Myself and a friend planned my sister's hen weekend - and today we returned very happy after staying at such a pleasant hotel. Firstly the cost of 8 twin rooms was so reasonable. The rooms are great and spacious and clean! We also had the breakfast which is a buffet eat as much as you like....it was delicious! The best part about our stay was how welcome the staff made us feel - they went that extra mile and were just so so lovely - especially a lovely lady called Amanda. Highly recommend this to everyone, professionals, couples, families and like us hen parties.....one last thing the hotel was so quiet at night time and we were never distrubed nor did we disturb anyone. If I was to think of one negative it would be that there were no biscuits in the room to have with our tea!

  • Stayed: October 2011, travelled with friends
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Thank Aimee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2011

Stayed for 2 nights during a diving competition (pool straight across the road). Staff were brilliant. Really helpful helping us find a restaurant for 13 people late on a Saturday night! It was my daughters 10th birthday while we stayed, a member of staff overheard and promptly greeted her with a birthday card :0)

  • Stayed: October 2011
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Thank DiveMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Southampton West Quay Hotel

Address: Harbour Parade | West Quay, Southampton SO15 1BA, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Southampton
#2 Best Value Hotel in Southampton
#2 Family Hotel in Southampton
#2 Romantic Hotel in Southampton
Price Range: £53 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Southampton West Quay Hotel 3*
Number of rooms: 155
Official Description (provided by the hotel):
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Southampton West Quay Hotel Southampton

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