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“Great hotel in Southampton,UK”

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Premier Inn Southampton West Quay Hotel
Ranked #2 of 24 Hotels in Southampton
Certificate of Excellence
Missouri
Level 5 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great hotel in Southampton,UK”
Reviewed 23 January 2012

I stayed at the Premier Inn Southampton West Quay for 3 nights before a cruise. My party consisted of 3 other family members and we are all in agreement that we had the perfect location and hotel. Staff is exceptional. Rooms are large and comfortable. Location can't be beat. I would definitely recommend this hotel for a stay in Southampton, UK.

  • Stayed January 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
1 Thank travelgrandpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (313)
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Cheshire
Level 5 Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 January 2012

We stayed at the Premier Inn West Quay prior to embarking on our cruise and you couldn't have got any closer, brilliant location!

Hotel is abit tricky to find using the postcode with satnav and we had to ask a passerby for directions. There is a drop off point at the back of the hotel and then parking is in the neighbouring multistorey. Check-in was abit of a pain as it's self service and would not let me check in, with some assistance it emerged that there weren't any rooms set up as a family room but that was swiftly sorted out by a really friendly member of staff.

There are lots of shops and restaurants on your doorstep and the breakfast in the hotel was delicious.

Would definately stay again pre-cruise!

  • Stayed December 2011, travelled with family
    • Value
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Helpful?
Thank pendragonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 January 2012

great location,exceptionally clean,very friendly.and best of all Great value for money.

I have stayed in the so called 4 star establishments in Southampton,paying very high rates.

In future i will def be staying at premier,as it offers everything one needs for a great value,spotlessly clean hotel stay.

  • Stayed January 2012, travelled on business
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    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank leslie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CI
Level 5 Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 January 2012

The hotel is one of the new premier inns. It's clean, comfortable, welcoming and excellently located for the cruise terminals as well as being a two minute walk from West Quay shopping centre where you can pick up all of those things that you forgot to pack for your cruise.

The breakfast and dining deals are excellent value and the food is pretty good too.

It is a five minute drive to the cruise terminals and the reception staff are very happy to book taxis for you.

If you are arriving from the airport consider getting quotes from local taxi firms as the one located at the airport can be a little pricey.

Room Tip: Book early and get the £29 deal.
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank JoolsCI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanark, United Kingdom
Level 6 Contributor
113 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 15 January 2012

We have recently returned from 4 nights at the Premier Inn, West Quay, Southampton. This hotel has only been open around 9 months so everything is still brand new (you can still smell the newness). The staff are friendly, helpful and welcoming and even recognised us from a previous visit.

The rooms are spacious: spotlessly clean and spacious. The beds are very comfortable with wonderful pillows and duvets. The bathrooms are well equipped with soap and shampoo. The showers are excellent. Towels, tea and coffee are replenished daily.

We ate in the dining room on one night. The meal was excellent. We stayed at the hotel last July and at that time ate both dinner and breakfast. The food was nice. The dining room area is nicely decorated.

The hotel is an ideal location for everything: train station, bus station and ferry and cruise terminals. The hotel is a favourite of cruise passengers because of its proximity to the cruise terminal.

I can thoroughly recommend this Premier Inn and will certainly be returning. It is the ideal location for a short or even a longer break. It is also a great location for people in Southampton on business.

The West Quay shopping centre is just across the road from this Premier Inn. Ikea, John Lewis, Marks and Spencer and many other large shops are only a stones throw away from this hotel.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank Shirleyk29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level 6 Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 11 January 2012

We booked ahead and got the £29 deal, however we would of been happy to pay more for this hotel and location.
The hotel is very clean and whilst obviously new is being well cared for.
It is located immediately by the West Quay shopping area and easy walking within minutes out onto main shopping area of Southampton.
We had a double room which was clean, temperature well controlled, comfortable bed and flat screen TV.
Staff upon arrival were pleasant and made a taxi booking for very short trip to QM2 dock next morning.
Staff member did tell us that QM2 had gone to another dock, which turned out to be rubbish, especially as she hadnt arrived into port until morning of departure, so be careful.
Another good stay with the premier inn chain.

Room Tip: Rear rooms over look the staff car park and loading bay, which could be heard when lorry unloading i...
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kph100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 January 2012

We needed to stay overnight near to Southampton Docks ready to pick relatives up from a cruise liner the following morning. We therefore chose the Premier Inn Southampton West Quay, and were extremely happy with our choice. The hotel is very modern and clean, probably the best Premier Inn we have stayed in. The check-in/check-out was efficient, and the staff polite and helpful. The hotel is next to the West Quay Shopping Area, so plenty of parking in the adjacent multi-storey car park, and very convenient for places to eat. We would definitely consider staying here again if in the area.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Southampton West Quay Hotel

Property: Premier Inn Southampton West Quay Hotel
Address: 96 Harbour Parade | West Quay, Southampton SO15 1BA, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Southampton
#2 Family Hotel in Southampton
#2 Romantic Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Southampton West Quay Hotel 3*
Number of rooms: 155
Official Description (provided by the hotel):
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Southampton West Quay Hotel Southampton

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