I had my doubts but decided to be guided by the excellent reviews on this site. And what a wonderful experience, almost too good to be true considering the price for a room which was just £29. I give full marks to the staff who are clearly very well trained in customer care which reflects positively on the company as a whole. Particularly Amanda at breakfast was a breeze of fresh air, friendly and efficient, nothing was too much and the well-being of the guests clearly top of her priorities. The receptionists were helpful and courteous, quite unlike so many at much more upmarket establishments. The hotel being fairly new was clean and fresh, the rooms spacious and well equipped. It was a little noisy on the first floor above reception as night revellers returned home but not enough to spoil the positive experience. Breakfast was excellent, good freshly cooked food and really good coffee. And best of all, the previously mentioned Amanda announcing a batch of freshly baked croissants which she would be happy to bring to the table. I cannot recommend the hotel more highly. And this from a fussy customer who has never considered a Premier Inn before.
- Official Description (provided by the hotel):
- Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Southampton West Quay Hotel Southampton