This was my first stay in a Premier Inn for a while and I was unsure of what to expect. You always need to balance a good value stay with the level of expectation. This hotel far exceeded my expectations. From my first interaction I found all of the staff to be pleasant and helpful. The entire hotel was spotlessly clean and very well maintained.
Simon on the reception when I arrived was excellent and very efficient. I particularly liked that the lifts were monitored by a room key, I had high hopes that would keep noise to a minimum late at night and I was right. The room was very well appointed and again spotless. There was a nice sofa as well as the double bed. Plenty of room to relax and put luggage etc. The bathroom had a very powerful shower and a nice big mirror and sink space.
The hotel is very new (within a year of opening) so I don't know how it would compare in terms of standards to an older Premier Inn but I would be happy to try a different hotel based on the standards at West Quay.
I was in Southampton on a shopping trip as I live outside of the UK so didn't have friends with me. I was going to venture out for dinner but after a long day, decided to eat in the restaurant attached to the hotel. Again I was very surprised by the quality of the food and the waitress, Amy, was again very pleasant and couldn't do enough to help. I had steak which was a little tough but other than that the meal was very good. There was a Meal Deal 2 courses for £12.50 which I thought was very good value.
- Official Description (provided by the hotel):
- Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more less
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- Also Known As:
- Premier Inn Southampton West Quay Hotel Southampton