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“Premier inn”

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Premier Inn Southampton West Quay Hotel
Ranked #2 of 25 Hotels in Southampton
Certificate of Excellence
Reviewed 20 May 2014

Staff were uninterested in their customers and their jobs. Lack of effort. The bedroom was highly uncomfortable and couldn't get a good nights sleep. The only good thing that I liked about this hotel was the location as it is a five minute walk away from the shopping centre.

  • Stayed: May 2014, travelled as a couple
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1  Thank Harley374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 May 2014

If you are in town to catch the Queen Mary 2, or it's sister ships, then this hotel is reasonably well located as a positioning point. Close to a large shopping center, and not on the solent side, which is better. When the big ships come in, the helicopters are circling above at an unearthly time of the morning, and it's better to be elsewhere.
Food and room were adequate.

Room Tip: No real downside to any side, but if there's a schematic of the hotel, in conjunction with the i...
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  • Stayed: May 2014, travelled as a couple
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Thank stanley23913548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Affordable compared to other hotels within this central area. Parking is literally outside the hotel and use if the drop off baggage area was helpful whilst we checked in. Would definitely stay again due to great location and affordability

  • Stayed: May 2014, travelled as a couple
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1  Thank Bex3663
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

Make certain you understand the car parking arrangements. The multi storey adjacent does not accept cash payment. The shower does not have adequate anti slip facility. Otherwise a welcoming comfortable stay with friendly well trained staff.

  • Stayed: May 2014, travelled with family
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Thank cliffh296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

I would highly recommend this hotel for a stay to explore Southampton and the shops including ikea. Reception staff were great, the room was fab , can't complain at all ! Only issue we had was some idiots across the wayside letting of fireworks at 1:30am ! Breakfast was the best I've had in years and I have been to some of the best hotels around. I know it's a little pricy but you get what you pay for ... Excellent , relaxing and comfortable stay .

Stayed: May 2014, travelled as a couple
Thank Pkenty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

From the minute I walked into the reception area I was treated as a welcome guest, my questions and requests for information were answered professionally and in a clear and concise manner. I was in Room 132 for two nights, the room is located at the end of the corridor. On entering the room the air conditioning was on and the room was nice and cool. The general standard of presentation and cleanliness was of the high standard I've come to expect from Premier Inns. What I really liked about this room was the quietness, there's nothing worse than some intrusive noise when you want peace and quiet and be able to unwind and relax, not so in Room 132. There is no lunch time bar food available, I'm ok with that. Beer / Lager prices are reasonable with comfy seating available. Breakfast......eat what you want from the plentiful selection, all freshly cooked. I would prefer to see plain pork sausages instead of the savoury type that were on offer :-) I must applaud the breakfast lady who really worked hard to keep guests moving and seated with the minimum of fuss. She certainly showed her worth on the Saturday morning, 10 May 14, when it was obvious she was short staffed and a large group of german guests came in for breakfast. Whilst they were demanding in a polite manner she was inundated with requests for this and that and dealt with them all in a courteous manner, well done you !

So, thank you to the staff for making my 2 day stay very enjoyable and maintain what I've come to expect from Premier Inns.

Room Tip: I'll be requesting Room 132 on my next visit.
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  • Stayed: May 2014, travelled solo
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Thank Merv A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

great hotel - great facilities -great staff- good food and spot on location - you have the right atmosphere from the minute you walk in staff great you with friendly cheer and would actually seem to care about your comfort and stay -

  • Stayed: May 2014, travelled with family
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Thank Joe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Southampton West Quay Hotel

Address: Harbour Parade | West Quay, Southampton SO15 1BA, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Southampton
#2 Family Hotel in Southampton
#2 Best Value Hotel in Southampton
#2 Romantic Hotel in Southampton
Price Range: £48 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Southampton West Quay Hotel 3*
Number of rooms: 155
Official Description (provided by the hotel):
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Southampton West Quay Hotel Southampton

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