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Premier Inn Southampton West Quay Hotel
Ranked #2 of 25 Hotels in Southampton
Certificate of Excellence
Reviewed 21 August 2014

Hotel is good for a budget hotel. The parking facility, away from the hotel, is very inconveinient and as a new visitor to Southampton, finding it proved to be challenging. The staff in all areas were excellent. I am disappointed with the very long time it took to serve a 2 course meal.

  • Stayed: August 2014, travelled as a couple
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1  Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,232 - 1,238 of 2,246 reviews

Reviewed 21 August 2014 via mobile

Same as every other p I beds are clean and comfortable it was very quiet so over all not to bad £102 a night I find a bit expensive for what you get .i would stay here again you always know what your getting with premier inn

  • Stayed: August 2014
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Thank Classicflooring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014 via mobile

Clean, comfortable and lived up to TV marketing. Good value. However, parking is at West Quay which is very near but NOT 24 hours. We parked at 10pm as it closed! You can drop off cases at the rear of the hotel as it is on a busy road but no onsite parking.

  • Stayed: August 2014
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Thank Maura-Farrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

Stayed here Saturday night for the first time. We are great Premier Inn fans because you can more or less rely on the same quality whichever hotel you use. This was no exception. Reception staff were polite and helpful (despite being overwhelmed by the high volume of check-in/check-out traffic). Our room was clean and of reasonable size. The bathroom was clean and had an efficient shower. The kingsize bed was extremely comfortable and despite initial (unfounded) concerns about the potential for noise, we slept well. Only two very mild irritations: 1) having travelled a long way we were glad to have access to a cup of tea - but providing only two tea bags per room is a bit mean, especially if you want a cup of tea the next morning. I dare say we could have asked for more but quite frankly, reception was so busy we just made do and 2) while we had no complaints about the quality of the breakfast, the restaurant is just not big enough to cater for the number of guests. Long queues of hungry people of all ages mixed and mingled with those lucky enough to have been given a table. Maybe the answer to breakfast is to forego your lie-in or eat somewhere else!

Room Tip: Our room (232) was at the end of a corridor and therefore reasonably quiet.
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  • Stayed: August 2014, travelled as a couple
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1  Thank ShirleyJohn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

We used this hotel as a base for a 4 night family break with our 2 young children.The room was spacious but the double bed was not particularly comfortable & because of surrounding buildings any loud noise at night echoed around which at times woke myself & my wife but not the children.The room itself was very well soundproofed from any noise within the hotel with acoustic floors to block out any noise from rooms above.As we booked the meal deal We ate in the restaurant every morning & evening,good choice of food for breakfast & good quality.There was also a good choice for evening meals & for an extra £5 per head we got a 2 course meal deal with drink for the children.The service in the restaurant on the first evening was poor but for the following 3 evenings was much improved.Overall a very enjoyable stay.

  • Stayed: August 2014, travelled with family
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1  Thank 415Olly68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

Comfortable, clean and very convenient.
However, we arrived at 3.20 and were advised our rooms werent ready - on booking we were advised check in times were 2.00. Finally got into room just after 4.00.
I understand problems occur but an offer of a free tea or coffee may have gone someone to make the wait more comfortable.

  • Stayed: August 2014, travelled with family
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Thank Lyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

Excellent stay. Very convenient for anyone traveling on to Isle of Wight. Ferry terminal two min away.( RED FUNNEL) . No problem parking, although not on site very close by.Could see my parked vehicle from bedroom window. Only cost £2.00 all night. Or there was a multi storey next door. Accommodation excellent too.

  • Stayed: August 2014, travelled with family
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Thank josiejames123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Southampton West Quay Hotel

Address: Harbour Parade | West Quay, Southampton SO15 1BA, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Restaurant Wheelchair access
Hotel Style:
#1 Business Hotel in Southampton
#2 Romantic Hotel in Southampton
#2 Family Hotel in Southampton
Price Range: £47 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Southampton West Quay Hotel 3*
Number of rooms: 155
Official Description (provided by the hotel):
Southampton West Quay Premier Inn is ideally located near the Southampton Cruise and ferry Terminals, only a short walk away. Southampton's West Quay Shopping centre is directly across the road.The Southampton train station and national express coach station is less then half a mile away and by road there is easy access to the M27 and M3 giving an easy commute to Paultons Park and Pepper Pig World.Our Southampton West Quay Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Southampton West Quay Hotel Southampton

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