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katehazel1962
Birmingham, United Kingdom

Fantastic

5.0 of 5 bubblesReviewed 23 Feb 2020
Stayed overnight and it was lovely. Staff so friendly and helpful. Room was very clean and tidy. The bed was exceptional- most comfy bed we have ever slept in!! We wanted to take it home!!! Highly recommend and would definitely stay there again.
Date of stay: February 2020
Trip type: Travelled as a couple
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Reviewed 20 February 2020

A little difficult to find using the sat nav so I had to get out and walk and ask a few people. Easy when you know; it's just opposite the lovely looking cinema with the steps leading up.
The reception was really friendly and helpful. for us, the location was spot on at the West Quay - we visited IKEA and some of our other old faves. We went on to Portsmouth from here.
Next door is a small supermarket where you can get drinks and food - at a decent - not bar - price.
Inside it is good and clean, the food was OK (good breakfast). The staff were most friendly and helpful. There's a lift to the top (5th floor). Altogether a relaxed and pleasant stay.

Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
1  Thank jazpops
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2020

It was one of the best premier inns I’ve been too. Very kind staff and helpful. Very pleased with the room size and how tidy it was. They also let us leave our luggage in the hold for the whole day until our room was ready. Couldn’t get closer to west quays if we tried. We loved it, was a very simple 5 minute walk to west quays shopping centre. Very easy access. Provided stairs and lifts, was happy because I have a fear of lifts and was happy to see they provided stairs for me to walk up and down,

Definitely staying here again :)

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank Issywatson123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2020

Great location. Premier inn standards as expected, except bed felt hard and not as good as usual Hypnos. Booked two rooms well in advance and they were adjacent numbers, yet opposite sides of the corridors. Looked like one of the rooms had a door to link to next room. Why didn't they give us linked rooms next to each other? Good view of city wall and Southampton festival of light, which just happened to be on during our stay. Two car parking bay for drop off on main road outside hotel. Parking £5 for 23 hours in next door multi-story, which also has bridge link to West quay shopping mall and restaurants.

Room tip: Rooms at front facing West Quay shopping complex, car park and building site at the back.
Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
1  Thank Webb S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 February 2020

We often stay in Premier Inns across the country. Southampton West Quay was very conveniently located for the centre of Southampton. There was a good car park close by. The room was very comfortable and clean, with all the usual facilities we have come to expect. Our accommodation and food were very good for the reasonable price we paid. The staff were helpful and friendly.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank AlisonKent123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2020

Just returned from a 5 night stay at the Premier Inn West Quay. Spotlessly clean rooms, comfortable bed, plenty of hot water, amazing staff and perfect location for West Quay, cinema and the Port. The breakfast was superb (Sunday was obviously busier than mid week but still plenty) We were spoilt during the week as there were fewer ‘leisure’ guests so we had freshly made food at 9am.
My only negative would be the bedroom doors could be fitted with a quieter closing mechanism - I was woken up several times during the stay due to people leaving their rooms around 6am and when you are on holiday that is a bit irritating!
We will be back!
Thank you to all the wonderful staff.

Date of stay: February 2020
Trip type: Travelled with friends
2  Thank TheMissingLink66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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