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“So, so disapointed”
Review of Mill House

Mill House
Ranked #676 of 854 Restaurants in Southampton
Dining options: Reservations
Restaurant details
Dining options: Reservations
Southampton, United Kingdom
1 review
“So, so disapointed”
Reviewed 27 September 2013

Used to eat there regulary along with my grand children (now 8). Kids loved the FREE play area, adults got chance to chat, everyone had a good meal with extras but now they have this expensive Wacky Warehouse at £3.50 plus per child. With 6 grand children who are the age to play in the area, I can no longer treat the family there so I will looking for somnewhere else local. I'd rather take them to the Crown Carveries and then onto another indoor play area. I believe that if youre eating there it should be free or at a very reduced rate. PB Southampton

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Mill House, responded to this review, 1 October 2013
Dear Patricia B, thank you for your feedback. We are sorry to hear that you were not satisfied with the admission fee to enter the Wacky Warehouse. Your comments have been duly noted and will be followed up with the Management Team. Kind Regards, Wacky Warehouse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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50 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Southampton
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Good food but should reduce the cost for play area if eating there”
Reviewed 27 September 2013

I went back to the Mill house after I heard about the new children's area. I get there to find out there is now a cost!!!!!
When i spend £40-£50 to eat and drink I'm sure we should get the childrens area for a reduced rate or FREE.
The food is great, but this has put me off.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Shane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Mill House, responded to this review, 1 October 2013
Dear Shane P, thank you for your feedback. We are sorry to hear that you were not satisfied with the admission fee to enter the Wacky Warehouse. Your comments have been duly noted and will be followed up with the Management Team. Kind Regards, Wacky Warehouse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Laughable”
Reviewed 14 September 2013

Went to this pub on a Friday afternoon, obviously a popular time of week for a visit with 4 friends. After a ten minute wait at the bar( this is normal) we were informed that they had ran out of all beers on tap! Only bottled beer available. Words fail me how a pub can run out of beer, previous week to this they had no crisps. Surely this place is run by complete idiots? It is cheap which is good, we all decided to leave as we did not wish to give our business to such incompetent fools.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 186299Nick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Mill House, responded to this review, 17 September 2013
Dear 186299Nick, thank you for your recent feedback on Trip Advisor. Your comments were a concern to hear and I would like to investigate your visit further with the Management Team of the pub. I have sent you a direct message to discuss this further and look forward to hearing from you soon. Kind Regards, Fayre & Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great new restaurant and finally a new menu.”
Reviewed 6 September 2013 via mobile

Have not been for a while but boy what a change. Great new look to the resturant and they got rid of the smelly ball pit and replaced ut with an amazing piece of kit. My kids live the wacky warehouse and want to spend all day there. There is a monthly pass for £15 so makes it cheaper for my 2 kids to go when ever they like. Menu is great with some amazing sharing bits. Great to see the old name come back as its been changed to yhe Netley Grange. Will be definitely coming back and recomending to all my friends and family.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bfah1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southampton
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Fantastic.”
Reviewed 28 August 2013

we used the Milhouse one night about a year ago and have been going back every month or so for a meal. Its fantastic service the food is great,the menu is huge and the deals on 2 for £10 and 2 for deals are brilliant. The price does not reflect the meals at all as every meal I've had from there I'd happily pay £10 for on its own!!we really can't fault it,its now had a refurb and added seats etc but none of the service or food has changed and is still great. If there was any cause for complaint it would be that in the summer months its quite hot in there but there are plenty of seats outside.thank you to all the staff as they do a great job!.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank daniel m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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