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Holiday Inn Express Southampton M27 Jct 7
Ranked #11 of 24 Hotels in Southampton
Merthyr Tydfil, United Kingdom
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Value for money”
4 of 5 bubbles Reviewed 2 November 2013

Stayed in a family room with my wife and two children. Room was very comfortable, clean and good value for money. The reception area gave the feel of a 'proper' hotel unlike some of the other budget priced hotels. Staff were friendly and helpful.
The breakfast offered in the total price of £60 was again good value, although the cooked breakfast option was limited to bacon, sausage, scrambled egg and beans - not the most appealing though, as a little too greasy! However, as stated cereals, pastries and toast available if a cooked breakfast is not to your liking.
Will stay at this hotel again as the location was excellent.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philjo70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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876 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Thai first
  • Any
English first
London, United Kingdom
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 2 November 2013

We stayed here as a family for 1 night and overall, were happy with this hotel. The location was safe and convenient, the rooms were spacious and clean, the staff friendly and the breakfast good. We stayed in a room for 4 and had 1 double bed and 1 pull out sofa bed. The sofa bed was very uncomfortable to steep on and tolerable for 1 night. I don't think we could have handled a second night on it though. Also, the walls are very thin. We were all woken up by young people coming back to the room next door to us late at night.

Stayed December 2012, travelled with family
Helpful?
1 Thank TheDonovansUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Southampton M27 Jct 7, responded to this review, 17 November 2013
Dear donovanx0000,

Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of staff service, cleanliness and the location of the hotel. It encourages our team members to work even harder and consistently delight our guests. I am very sorry that there were certain issues you encountered during your stay in particular the noise and condition of the sofa bed. The feedback we receive from you enables us to target problem areas. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochford, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

Stayed here as part of a coach holiday, only stayed for one night. The room was big, clean and comfortable. The staff were very helpful and friendly. Did not have a chance to have breakfast as had to leave very early, Would stay here again if in the area :)

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBB99, Owner at Holiday Inn Express Southampton M27 Jct 7, responded to this review, 27 October 2013
Dear Guest

We are most appreciative of your taking the time to share your wonderful feedback following your recent stay at our Holiday Inn Express Soton M27 Jct 7

We are very pleased to note your enjoyment of the comfort and high standards of cleanliness in your room and we thank you for your recognition of the efforts and friendliness of our lovely team.

Our biggest reward is to note that valued customers such as your good self will return to stay at our hotel in the future.

We look forward to welcoming you back in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chester
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

rooms good and functional for overnight stay and close by the cruise terminal and close to shops and bars
very good value for money breakfast ok variety good but too small for size of hotel manager agreed
will use again when travelling from southampton again

Room Tip: high room was quiet but be prepared for long haul due to layout of hotel
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChesterZoony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBB99, Owner at Holiday Inn Express Southampton M27 Jct 7, responded to this review, 27 October 2013
Dear Guest

We thank you very much for taking the time to share your positive experiences online.

We are pleased to note your enjoyment of our accommodation and our close proximity to the cruise terminal and local restaurants and bars.

We are delighted that you intend to use our hotel as your base when next travelling to the Southampton area, and we hope to have the pleasure of welcoming you back in the not too distant future

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

This is our second stay at this hotel, and it really is good value for money for a short stay. The rooms and bathrooms are modern and functional with all the facilities needed for comfort, and they are exceptionally clean. (impressively so!) The hotel was full on our second night with many families with young children and we were very impressed with the quality of sound insulation - the rooms were surprisingly quiet. Reception is quick and efficient, and so are the restaurant staff. The included breakfast is self service, but is very varied, and is well cooked using good quality produce. There is a large car park that seems to accommodate everyone. We will happily use this hotel again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 312Bondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 18 October 2013 via mobile

Second stay at this hotel - We are gold elite holiday inn members and this stay didnt disappoint - nice rooms - friendly staff - ample parking
-breakfast is the usual good standard

We will be back soon I'm sure :-)

Stayed August 2013, travelled as a couple
Helpful?
1 Thank MrStevens000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CBB99, Owner at Holiday Inn Express Southampton M27 Jct 7, responded to this review, 27 October 2013
Dear Highly Valued Repeat Guest

We really appreciate your repeat custom and your recognition of our high standards, comfortable accommodation, wonderful friendly staff and excellent breakfast offering .

We hope you had a lovely cruise and look forward to welcoming you back to our hotel when you are next in the area. Hopefully next time we will earn 5 stars in your review .

Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
142 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 17 October 2013 via mobile

Ideally located for a business trip to Southampton, Portsmouth or Fareham in my opinion. I found the reception and restaurant staff very polite and friendly and the dinner menu was varied.....the free breakfast was one of the tastiest I've had for a long time. The room was clean and serviceable, and although the towels weren't the fluffiest they were more than adequate. I had opted for the fast wifi option on booking the room and this was worthwhile to be able to use my laptop in the room. I would definitely consider staying here again.

Stayed October 2013, travelled on business
Helpful?
Thank Alison J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Southampton M27 Jct 7

Property: Holiday Inn Express Southampton M27 Jct 7
Address: Express Southampton M27 Jct Holiday Inn 7 Botley Road | West End, Southampton SO30 3XA, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#8 Romantic Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Southampton M27 Jct 7 3*
Number of rooms: 176
Official Description (provided by the hotel):
Holiday Inn Express(R) Southampton M27, Jct.7 hotel offers 176 modern guest rooms set in landscaped grounds. It's just a 15 minute drive to Southampton Cruise Terminals and three miles to Southampton Airport (SOU). You're 20 minutes' drive from New Forest National Park and four miles from Southampton's city centre. The hotel offers free WiFi, free on-site parking and an inclusive breakfast with both hot and continental items. ... more   less 
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Also Known As:
Holiday Inn Express Southampton m27 Jct 7 Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn

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