I have had the 'pleasure' of staying in this hotel because the mercure hotel I had originally booked overbooked me (buts that a different story/review).
I was booked into this hotel and due to the inconvenience booked into their best room. Expecting great things I was utterly disappointed.
The free paper, nicely presented was 2 days old. The wardrobe broke, as did the iron. The bath/shower was also broken and when I turned the bath on the switch flipped automatically onto shower and soaked me.
The main hotel looked and felt like it needed a good clean and depending on your inclination the hotel being directly opposite 'for your eyes only' strip club is either a pro or a con!!
The breakfast though was average and the only thing stopping me give it a 1 star!
My advice. Avoid.
- Official Description (provided by the hotel):
- The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more less
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- Also Known As:
- Mercure Southampton Centre Dolphin Hotel Southampton
- Southampton Dolphin Hotel