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“Absolutely boiling rooms” 3 of 5 bubbles
Review of Mercure Southampton Centre Dolphin

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Mercure Southampton Centre Dolphin
Ranked #20 of 24 Hotels in Southampton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely boiling rooms”
3 of 5 bubbles Reviewed 5 July 2014 via mobile

Stayed as part of a pepper pig weekend break. Hotel was ok nothing special nothing to really complain about except the heat. The room we had was so hot!! They did say in the morning they would of given us an extra fan but one was loud enough. Other than that just an ok hotel

Stayed July 2014
Helpful?
1 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review, 6 July 2014
Dear Michael H

Thank you for taking the time to review your stay with us we appreciate your feedback and sorry to read you were effected by the nice weather we are currently enjoying.

We do hope we will have the pleasure of welcoming you back to the Mercure Southanpton Centre Dolphin Hotel in the future.

kind regards

Neil Brailsford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,451 reviews from our community

Traveller rating
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    119
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (362)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wollongong, Australia
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 2 July 2014 via mobile

Stayed 11th June before our cruise.
Checkin went smooth our room was quite large and new bathroom, which toilet decided not to work but a quick call and mr handy man appeared and 2mins was fixed.
Quirky listed hotel with nooks and crannies everywhere.
Breakfast was fantastic great service and lovely food.
Would stay again prior time another cruise if in London again

Stayed June 2014, travelled as a couple
Helpful?
1 Thank jenf61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review, 3 July 2014
Dear Jenf61

Really appreciate you taking the time to review your stay with us and thank you for choosing us for you pre cruise stay.

Delighted to read you enjoyed your stay and we hope to welcome you back to the Mercure Southampton Centre Dolphin Hotel in the future.

kind regards

Neil Brailsford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gods Country (Scotland)
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

Very attentive staff and a nicely appointed room, excellent location and lots of charecter from old.

However room was far to hot unless the window was fully open and curtains not pulled shut, which of course allows to much light in at this time of the year in the morning.

Room Tip: Room and sleep quality marked down for the review reason above
See more room tips
  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank harman1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review, 3 July 2014
Dear Harman1954

Thank you for taking the time to review your stay with us here at the Mercure Southampton Centre Dolphin Hotel your thoughts are valuable to us.

We do hope we will have the pleasure of welcoming you back in the future.

Kind regards

Neil Brailsford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Embrun, Ontario, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

We stayed here for one night prior to a cruise. We arrived early and very tired from our flight. The reception ladies were wonderful. I was elated at this charming period hotel and the ladies asked if we would like an upgrade at no cost. From a twin room, they gave us a king suite with a little living room. We were so grateful, and also the fact that we were allowed to our room early- amazing service. The room was lovely, clean and spacious. However the old wooden floors creaked and the walls were paper thin. This did not bother us in the least. We thoroughly enjoyed our stay and highly recommend this hotel. It is also close to the cruise port and there are several restaurants nearby. A solid 4.5 stars at a great price when booked online.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Lise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review, 29 June 2014
Dear Lise S

Thank you for choosing to stay with us here at the Mercure Southampton Centre Dolphin hotel for your pre cruise stay over.

Delighted to read that you enjoyed your stay with us and that you would recommend the hotel to other people which is great to hear.

We hope to welcome you back in the future.

Kind regards

Neil Brailsford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballarat, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

A very friendly Hotel situated in a good central location close to shops and historical parts of the city.
Plenty of coffee shops and pubs nearby.
Excellent breakfast and plenty of parking for those traveling by car.
Very comfortable rooms with all amenities .
A great stay.
Hope to be back next year.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review, 27 June 2014
Dear Dianne H

Really appreciate you taking the time to review your stay with us really pleased to read you enjoyed your stay and we look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel next year.

kind regards

Neil Brailsford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falkirk, United Kingdom
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Just back from 2 night stay. Wasn't expecting too much but, perfect location, 5 minute walk to Quay with various boats coming and going to watch. Shops, on door step and great market type stalls which was nice. Pubs, clubs and Casino again just 5 minute walk on same street. Would most certainly stay here again without even checking other hotels.
Comfortable beds and great staff. Didn't reserve breakfast so can't comment upon that.
Perfect for groups or as a base.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DavLau2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review, 24 June 2014
Dear DavLau2013

Thank you for taking the time to review your stay with us.

Really pleased to read you enjoyed your stay and we look forward to welcoming you back to the Mercure Southampton Centre Dolphin Hotel on your next visit to the city.

kind regards

Neil Brailsford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 23 June 2014 via mobile

Stayed over night the hotel was very hot due to the weather, with no air conditioning due to its status. A small fan in the room did nothing to help. Breakfast was average, but good central location. Stay pleasant and helpful. Window view was obstructed by a flag pole, as for another room slightly better with view of another wall. Not overly impressed wouldn't stay there again until either large free standing fans were in the rooms or something similar.

Stayed June 2014, travelled as a couple
Helpful?
Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBrailsford, General Manager at Mercure Southampton Centre Dolphin, responded to this review, 24 June 2014
Dear Alan H

Thank you for your feedback following you recent stay with us here at the Mercure Southampton Centre Dolphin hotel which is valuable to us.

kind regards

Neil Brailsford
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Southampton Centre Dolphin

Property: Mercure Southampton Centre Dolphin
Address: 34 - 35 High Street, Southampton SO14 2HN, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Southampton Centre Dolphin 4*
Number of rooms: 99
Official Description (provided by the hotel):
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more   less 
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Also Known As:
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel

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