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Premier Inn Southampton City Centre Hotel
Ranked #5 of 25 Hotels in Southampton
Certificate of Excellence
Reviewed 23 January 2013

we have used many of these hotels across the country but i can honestly say this was the best. From the minute we walked through the door until we left the staff where by far the best. The rooms where very modern and extremely clean. We used the bar and restaurant on both evenings and the staff had time to chat to us and looked after us very well ...... so a big pat on the back

Room Tip: no swimming pool so ignore that rating
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  • Stayed: January 2013, travelled with family
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Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,208 - 1,214 of 1,563 reviews

Reviewed 23 January 2013

Well situated in Southampton for shops. Bedrooms are like any other premier inn. Clean, comfortable and ideal for a short stay. Very friendly helpful staff. Breakfast good and filling. Restaurant on 7th floor, although did not eat here other than for breakfast seemed to do well. Had drinks at bar but thought these were expensive. I suppose they have to may money somehow. Would stay again.

  • Stayed: November 2012, travelled on business
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Thank truereviewChorley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

This is the worst premier inn i have ever stayed at, broken toilet, unclean rooms, old tub and very unfriendly, unhelpful staff.....STAY AWAY...

RESTAURANT STAFF WAS GREAT

BEWARE

I HAVE STAYED IN LOTS OF PREMIER INNS BUT THIS IS THE WORSE ONE

  • Stayed: January 2013, travelled with family
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1  Thank Alyshea KHAN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Southampton City Centre Hotel, responded to this reviewResponded 25 January 2013

Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of service and I am sorry to learn that we have failed on this occasion. Please be assured at Premier Inn we take all feedback seriously & we would like the opportunity to investigate further. Please email your details including your reservation number to talktous@premierinn.com & we will follow this up with our Management Team. Thank you for taking the time to review our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2013

The best thing about the hotel was the staff, they were all so helpful and friendly. The hotel is conveniently situated in the city centre. It was clean and had all the things needed for a 'girls' weekend away. Show and bath, perfect. The bath was longer than the one I have at home. The chambermaid was brilliant, friendly and efficient. It is the second Premier Inn I've stayed in. I will certainly go back again.

  • Stayed: January 2013, travelled with friends
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Thank J0444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013

Booked two rooms at £29 each. Very clean, warm and welcoming. 5 mins from the Mayflower Theatre. Evening meal was lovely and tasty, would recommend the curry. Breakfast was unbelievable. The selection great and the attention to detail was second to none. Fantastic. Staff very helpful and pleasant. Will definitely stay again.

  • Stayed: January 2013, travelled with family
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Thank connelldaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013

Wanted an overnight stay in the area and this was the cheapest. Usual Premier Inn standard and didn't bother looking for any other chain. Wasn't disappointed apart from the chips!! It is increasingly difficult to have decent tasting chips with your meal in chain restaurants. It would be good if Premier Inns could lead the way.

Room and bathroom excellent but beds are too hard. Restaurant lighting wasn't good and room seemed a little gloomy. Have had £29 rooms before but missed the recent £19 ones.Paid £58 this time so not too bad. Did get £1 of voucher towards breakfast.

Room Tip: Avoid 4th floor with numbers in the 420s as they are below the restaurant and you can hear people mo...
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  • Stayed: January 2013, travelled as a couple
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Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2013

Booked a £19 room when we arrived the staff were very friendly helpful. Breakfast was good and filling (tip don't prebook you may get a £1 off voucher under your door during the night) again very helpful friendly resturaunt staff .Room and bathroom very clean great position easy access to town centre and railway station would recomend

  • Stayed: January 2013, travelled with friends
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1  Thank vixvixter2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Southampton City Centre Hotel

Address: New Road | New Road, Southampton SO14 0AB, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Southampton
#4 Romantic Hotel in Southampton
#4 Business Hotel in Southampton
#5 Family Hotel in Southampton
Price Range: £45 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Southampton City Centre Hotel 3*
Number of rooms: 172
Official Description (provided by the hotel):
Southampton City Centre Premier Inn is located conveniently in the centre of Southampton, a 5 minute walk from all the main attractions. We offer clean, spacious rooms at an affordable price in the city centre. We are so confident you will enjoy your stay with us we offer a good night guarantee! Directions: From M27(J5), follow the A335 to City Centre. At Charlotte Place roundabout, take 3rd left East Park Terrace, then 1st left onto New Road. The hotel is on the right. Parking at this hotel is limited and charged at £4 per 24 hours. ... more   less 
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Also Known As:
Premier Inn Southampton City Centre Hotel Southampton

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