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“Good location, poor parking” 3 of 5 bubbles
Review of Premier Inn Southampton City Centre Hotel

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Premier Inn Southampton City Centre Hotel
Ranked #3 of 24 Hotels in Southampton
Certificate of Excellence
Exeter, United Kingdom
1 review
“Good location, poor parking”
3 of 5 bubbles Reviewed 13 October 2013

Stayed at hotel last month with a group of 3. Hotel was clean but a little expensive. Parking was major issue for us, we had to park away from site and walk through several subways to get to hotel, these subways were very dark and would fancy walking through them on my own. Most worrying thing was during breakfast the following morning a gentleman eating on his own found a metal screw in his breakfast! Not sure if any injury was caused.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Socospring88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,349 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
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  • English first
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English first
Lanark, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 8 October 2013 via mobile

The hotel is called the city centre but a good 10 minutes from the centre with nothing much around. The hotel is in need of a facelift looks a bit drab and our table in the room was chipped and tap was broke in the bathroom. The restaurant at night was not at all nice the waiter mumbled and seemed unable to understand simple requests. Our meal took ages and people who ordered before us got their food first. Starter of soup was sooo peppery and main course was a gourmet burger but burger was poor quality not nice. Kids dinners where ok but wrong so had to be sent back. The young girl who served us at the end seemed to be the only one with any customer service skills. I really should have complained but had been traveling all day with 2 kids and just wanted my bed. Ordered a Domino s pizza the next night as nothing near and had no car. If you have no car I would recommend staying at the Premier Inn an the Quay. If I came back to Southampton would book the Quay Premier Inn. Reception staff were fab and helped with travel arrangements and directions.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Cazamoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilbirnie
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 8 October 2013 via mobile

Stayed pre-cruise and found it ideal. Friendly welcome; clean room; good value meal/breakfast deal. Didn't walk into town due to my problem with walking at the time, but it's only a short-ish walk. Just wanted to chill out for the night and it served the purpose. Will use the hotel again.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mrnmrsgrumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

Wife and I stayed for one night pre-cruise 12/9/13, room was very nice, we pre-booked a meal deal which included 3course evening meal and full English breakfast great value.
Staff very friendly and helpful.
Would recommend this hotel and would stay again if in Southampton.

Room Tip: We were on first floor, no problems.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank latty17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 October 2013

Stayed here prior to going on a cruise. Fantastic breakfast and service. Only a short Taxi ride from the cruise terminal cost around £12. Nice views of the city too.I would stay here again next time I cruise.

  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank stretfordenders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Lothian
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

This was my second choice Premier Innn in Southampton. It maintained the high standard of comfort and cleanliness and service one expects from Premier Inn but its location, although less than ten minutes walk from the city centre, is slightly dodgy. I wouldn't be overkeen to be walking to it after dark. However it was a good stay and good value for money. A problem with one of the courses at dinner was very quickly resolved to my complete satisfactiion.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Voxpopbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgend, United Kingdom
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 29 September 2013

The inn itself is like any other. It was clean, helpful staff ... Excellent bar and quite a reasonable restaurant. Good position for city centre ... Only 10 minutes walk. The only down side is it's position. Right next door to a drying out clinic. That apart the hotel itself was one of the more pleasant Inns ...

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peethomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Southampton City Centre Hotel

Property: Premier Inn Southampton City Centre Hotel
Address: New Road | New Road, Southampton SO14 0AB, England
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Southampton
#4 Romantic Hotel in Southampton
#5 Family Hotel in Southampton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Southampton City Centre Hotel 3*
Number of rooms: 172
Official Description (provided by the hotel):
Southampton City Centre Premier Inn is located conveniently in the centre of Southampton, a 5 minute walk from all the main attractions. We offer clean, spacious rooms at an affordable price in the city centre. We are so confident you will enjoy your stay with us we offer a good night guarantee! Directions: From M27(J5), follow the A335 to City Centre. At Charlotte Place roundabout, take 3rd left East Park Terrace, then 1st left onto New Road. The hotel is on the right. Parking at this hotel is limited and charged at £4 per 24 hours. ... more   less 
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Also Known As:
Premier Inn Southampton City Centre Hotel Southampton

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