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Holiday Inn Express Southampton West
Ranked #13 of 25 Hotels in Southampton
Reviewed 17 June 2014

Got the hotel as part of a package when we visited the Peppa Pig theme park , the room was modern , the beds were not made to standard and the shower wasn't cleaned properly but everything else was good

In the morning we had breakfast which was better than we expected and overall a good stay

The staff was very friendly and the woman on reception was so helpful

Free wifi worked a treat

Stayed: April 2014, travelled with family
1  Thank joeinspace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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438 - 444 of 843 reviews

Reviewed 17 June 2014

We said here for my sons 3rd birthday on the 10/6/14 . The location is good and staff are very friendly staff. The breakfast was to be expected and we where happy . Not the hotel for you if you expect a all sining dancing English breakfast . We happy tho to what was on offer . The room was a fair size for the family . The rooms where hot due to no Aircon but we new this when we booked the hotel
So expected this . Fans where in the room tho . The rooms where fairly clean but near the sofa bed it still had a few crumbs . The price was fair and we did enjoy or stay and we would use this hotel again .

  • Stayed: June 2014
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2  Thank Toadfish1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

i was very worried after reading the reviews for this Holiday Inn after we had booked 5 rooms for a long weekend,kids noisy dirty all set alarm bells ringing............what can i say very far from the truth,our rooms were lovely and clean and had more in them than other budget similar hotels,also came with a plenty full free help yourself breakfast which albeit basic was very nice hot and fresh,free tea and coffee and hot chocolate 24 hours,free wifi, staff couldnt have been more helpful and as we had driven down in numerous normally garaged hot rods (was going to Beaulieu Hot Rod Show) the staff even checked on our cars through the night even tho they had 24 hour surveillance,special thanks to Gregg on the front desk who made us feel very welcome and chatted with us and was there if we had any problems not that we did,will defo return and recommend this place to others,there were obviously quite a few families with little ones visiting Peppa Pig Land they were well behaved and caused no upset to others,well done Holiday Inn we shall return

  • Stayed: June 2014, travelled with friends
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1  Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014 via mobile

Stayed here with my 3 year old daughter for 2 nights. Foundthe staff really helpful and had a lovely stay. 5 mins drive from peppa pig world. Only downside was that the food here is quite expensive £8.95 for basic meals and jacket potatoes and no child options

Stayed: June 2014, travelled with family
Thank Lucy J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Stay here for a night whilst visiting Bournemouth/Southampton area. Had a lovely family room. Clean and comfortable. The kids loved the free wifi. Rooms warm on a summer evening but with the window open and the fan soon it cooled down. Breakfast in the morning was plentiful - lots of variety . We especially like the hot chocolate and different choice of coffee. It was busy but easily found space for the 6 of us . Staff were very helpfully and friendly. Will definitely come back to stay again .

  • Stayed: June 2014, travelled with family
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1  Thank NuttyBird11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this reviewResponded 13 June 2014

Thank you very much for providing us your valuable feedback following your stay at the holiday inn Express Southampton west. I was pleased that you enjoyed all aspects of our hotel and we delivered our Promise to be Simple Smart and Spot On.

We will look forward to welcome you once again.

Kind Regards

Rajat Verma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014 via mobile

I have stayed in better hostels in Ghana!! Our room was dirty, every service covered in dust! Furthermore, we were greeted with a dead daddy-long-legs in one of our tea cups, yet we couldn't make tea because there were no tea bags or coffee!

The hotel itself sits almost on the M271 and it was incredibly noisy and not sound proofed adequately!

Complete waste of money and
a major health hazard!!

  • Stayed: May 2014
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4  Thank 1909mw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this reviewResponded 13 June 2014

Thank you for staying with us and leaving such a detailed review. I am sorry you found some aspects of our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Kind Regards

Rajat Verma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

This was a hotel chosen via the Paultons Park/Peppa Pig short stay package. We had a family room here consisting of a double bed and a sofa bed for the kids. I would reiterate what others have said about the sofa bed though in that there is exposed sharp metal which is a danger to youngsters. Overall, the room was tidy and fairly clean (there was a stain on sofa bed cushion) and the evening staff were very friendly, polite and helpful. A nice continental breakfast was on offer, free parking and free WiFi in the hotel as a whole.
This hotel did the trick for us. We paid a value price so weren't expecting anything fancy. However you can't put a price on ensuring safety so I would hope that these sofa beds would be replaced with something safer or alternatively, be replaced with an actual bed.

  • Stayed: June 2014, travelled with family
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Thank Gina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajat V, General Manager at Holiday Inn Express Southampton West, responded to this reviewResponded 13 June 2014

Thank you very much for providing us your valuable feedback following your stay at the holiday inn Express Southampton west. I was pleased to hear that you enjoyed your stay.

All Family rooms are designed to accommodate two adults and two children with a double sofa bed, we will further review your comments regarding sofa beds.

We lookforward to welcome you again

Kind Regards
Rajat Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Southampton West

Address: Adanac Park Redbridge Lane, Southampton SO16 0YP, England
Phone Number:
Region: United Kingdom > England > Hampshire > Southampton
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #13 of 25 Hotels in Southampton
Price Range: £43 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Southampton West 3*
Number of rooms: 105
Official Description (provided by the hotel):
Holiday Inn Express Southampton West is located off Junction 1 of the M271(off Junction 3 M27). This hotel is an ideal location for visiting Southampton, Paultons Park, Peppa Pig World, Beaulieu, The Isle of Wight, The New Forest, West Quay Shopping Centre and many attractions. The Hotel offers a continental with three hot choices buffet breakfast and free parking. Ideal for both business and leisure travel. Travelling on business the Holiday Inn Express Southampton West is a short distance from Southampton City Centre, and only 7 miles from Southampton Airport. The hotel is ideally located for companies such as Ordnance Survey (next door), Tesco, and IKEA. Southampton General Hospital is a short distance from the hotel also. The hotel is an ideal base for business travel. Looking for time to relax or a short weekend break the hotel is again an ideal choice for individuals and families. If you are taking a Cruise from Southampton stay at the hotel the night before the Cruise with packages and long stay car parking available. All Cruise Terminals are a short distance away. Why not visit the West Quay Shopping Centre, Beaulieu Motor Museum, Paultons Park, Marwell Zoo, The Ageas Bowl, Southampton University and Southamptons Annual International Boat Show. The hotel also offers 2 meeting rooms. All rooms are ensuite and with FREE WIFI. We also have accessible rooms. Why not stay in this excellent southampton hotel and ask about our low rates. ... more   less 
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Also Known As:
Holiday Inn Express Southampton West Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn

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